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Energia: From Repetitive Support Calls to a Self-Serving Digital Journey

Energia: From Repetitive Support Calls to a Self-Serving Digital Journey

Before you found Raffle, what was the situation? At Energia, we were relying on traditional tools and manual processes to guide customers to the right information. It worked to a point, but it was not scalable, and customers sometimes struggled to find what they needed quickly. What was the main problem? When customers could not find the informatio…

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dtu-logoenergia-logolandsbank-logonorthampton-logolandsbank-logohoresta-logosinnerup-logofrederiksberg-kommune-logoteknisk-logotaenk-logoniels-brok-logoom-logo
dtu-logoenergia-logolandsbank-logonorthampton-logolandsbank-logohoresta-logosinnerup-logofrederiksberg-kommune-logoteknisk-logotaenk-logoniels-brok-logoom-logo
dtu-logoenergia-logolandsbank-logonorthampton-logolandsbank-logohoresta-logosinnerup-logofrederiksberg-kommune-logoteknisk-logotaenk-logoniels-brok-logoom-logo

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