The Raffle Platform

Your users are telling you what content to build.

Capture the real questions people ask through on-site search and chat, see exactly what content is missing, and build what search and AI answers reward.

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The Problem

Most websites fail their users twice. Before they arrive, you're invisible in search and AI answers. After they arrive, they can't find what they came for. The root cause is the same: your content doesn't match what users actually need.

Before they arrive

Invisible in search and AI answers

Buyers search on Google and ask AI assistants like ChatGPT — and your content isn't there to be found or cited, so they never reach you in the first place.

After they arrive

They can't find what they came for

Visitors land on your site and still have to dig through menus and scattered pages to find what they came for. Many give up — and your support team answers the same questions over and over.

The cost

Traffic that never converts

Hard-won visitors leave without acting because the content that would move them toward a decision isn't there, or isn't clear enough to be useful.

The root cause

You're guessing at what content to build

Without knowing what users actually ask, search for, and fail to find, content decisions are guesswork. The gap between what you publish and what people need keeps growing.

How it works

From the questions users ask to the content that answers them. Search and chat capture real demand, insights reveal what's missing, and you get clear direction on the content to build — laddering up to support, conversion, and discoverability.

The sensor

How do I reset my password?
What are your opening hours?
Can I change my plan?
Where is my refund?
Do you ship internationally?

Capture the questions your users actually ask

On-site AI search and chat let people ask in natural language anywhere on your site. Every question, click, and dead end becomes a signal about what your content should cover.

The engine

Content gaps
Returns & refunds142 searches · no good answer
Gap
Subscription billing98 searches · no good answer
Gap
Account deletion64 searches · no good answer
Gap

See exactly what content is missing or weak

Raffle turns the sensor's signals into a clear read of which content is missing, weak, or underperforming — so you always know where the gaps are.

The deliverable

Recommended to create
Returns & refunds FAQ+ Create
Refund timeline guide+ Create
How to start an exchange+ Create

Get recommendations on what content to build

Raffle flags the gaps and recommends the specific content to create or fix. Drafting stays with you — we point to what your users need, we don't write it for you.

Outcome: Support

Question
Instant answer
Resolved

Help users self-serve with answers from your content

Answers and summaries are drawn from your own trusted content, so visitors resolve their questions on the spot — before they ever become a support ticket.

Outcome: Conversion

Question
Answer
Next step

Guide more visitors toward the next step

A conversational entry point works for users with different needs and confidence levels, so fewer people drop off and more move toward acting.

Outcome: Discoverability

Question
Your content

Structure content the way search and AI answers reward

Recommendations come structured the way search engines and AI assistants read and cite content, so what you build is more likely to get found. We promise the input, never the ranking.

You pay for clicks, and you still lose the sale.

Every year, companies spend over $240 billion on Google Ads — but up to 97% of traffic leaves without converting. Why? Visitors can't find what they're looking for. Raffle fixes that.

+23-42%higher conversionsRaffle Search handles the user journey and makes relevant content visible at the right moment, so more visitors find answers faster with a higher probability of converting.

28%longer session duration

2xbetter-qualified leads

24/7instant self-service answersRaffle never sleeps or takes a break. Your users resolve their own questions on-site before they ever need to reach support.

Security and compliance is top priority. Our products don't use cookies, nor do we track IPs. We guarantee full anonymization and enterprise-grade security by default.

GDPR COMPLIANT
HIPAA COMPLIANT
SOC 2 COMPLIANT

Build the content your users are already asking for.

Capture the real questions people ask, see what content is missing, and get clear direction on what to build — content that answers your users and is easier to find.

Get in touch with our talented specialists

Fill out the form, and we’ll contact you to help you get started with Raffle.

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