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Raffle Search vs. Traditional Search
Differences in Search Tech
See the differences between keyword-based search, string search, mixed keyword search, and user errors in search and how AI compares to all of these.
See the differences between keyword-based search, string search, mixed keyword search, and user errors in search and how AI compares to all of these.
Learn more about what makes our chatbot different from the others, why it works the way it does and how our AI search technology makes it better.
Comparison
Raffle Search
vs. Traditional Search
vs. Traditional Search
Comparison
Differences in Search Tech
- Why you need to think twice
- Why you need to think twice
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Video
March 20, 2023
Customer Success Story: Horesta | Raffle Website Search
Learn how Raffle's AI-powered search engine has improved HORESTA's customers' experience on its website.
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Video
March 14, 2023
Customer Success Story: om | nieuwe energie | Raffle Website Search
Learn how Raffle's intuitive search engine has improved one of our valued clients, om | nieuwe energie.
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Video
December 9, 2022
Websites with and without Raffle
We ran a scrape of the content on public websites and started searching with Raffle out-of-the-box on top of this scrape
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Blog
November 8, 2022
Do Customers Care about Self-Service Really?
Customers want self-service options that are smarter, faster, and more convenient, but often businesses are not meeting these demands.
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Blog
November 4, 2022
Unlock the Productivity of Your Employees: Get back to real work
Raffle provides a turnkey solution for unlocking employee productivity by giving employees greater access to information.
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Blog
October 21, 2022
Why the Onboarding Process is Broken
Raffle Workplace Search offers a seamless search experience of the company's knowledge database, key for a good onboarding experience.
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Video
October 11, 2022
E.on on Raffle
Hear from Nora, from Energy company E.on, how using Raffle not only saves time but also helps with onboarding.
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Video
October 10, 2022
Visma Economic on Raffle
Hear from Jesper, Knowledge Manager in Technology company Visma, how his colleagues can't live without Raffle.
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Video
October 9, 2022
Frederiksberg Forsyning on Raffle
Hear from Kristian E. Beyer at Energy company Frederiksberg Forsyning, how Raffle Site Search took the guessing out of customer service.
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Blog
January 8, 2022
How to manage a remote customer service team
Here are some tips and tricks on how to improve the remote work experience and deliver excellent customer service.
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Video
November 18, 2021
Deep learning for search
Listen to Ole talk about the latest methods and how Raffle uses these techniques to create its advanced search.
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Product
September 28, 2021
Danish startup is building a search engine with BERT
Why BERT? See why Raffle adopted the language model BERT to create our advanced search.
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Video
September 27, 2021
The vast potential of AI
Hear about the challenges of Raffle presented by its founders as they discover the vast potential of AI for employees and customers.
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Article
September 19, 2021
Here is the future of conversational AI
Unearth the future of conversational AI and how Raffle places itself in AI history.
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Article
September 2, 2021
Open source makes it easier to use deep learning
Read more on how open source increases the ease of using deep learning and how Raffle has built on this technology.
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Video
August 24, 2021
A look under the AI hood - Keynote
Look into the latest trends in AI based on Raffle's utilization of the latest developments in machine learning for natural text analysis.
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Article
March 8, 2021
The future of conversational AI
Find out what the future of conversational AI has to offer and how Raffle plans to be a part of technological innovation.
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Blog
March 4, 2021
7 reasons why you should offer 24/7 customer service
In this post, we defend the main reasons for implementing 24/7 customer support, how AI can help, and offer some next steps.
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Blog
March 4, 2021
5 ways to help your agents with Artificial Intelligence (AI)
Uncover the benefits AI technology can have for employee productivity and customer service in this post.
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Blog
March 4, 2021
Understanding: The key to Danish life... and business
Denmark is known as progressive, leading the way in green innovations, quality of life, and opportunities! See how Raffle seizes it all.
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Video
January 20, 2021
Webinar: How ViaBill prepare for Black Friday
Watch the webinar and learn how ViaBill uses Raffle to cope with busy times as Black Friday rolls into full swing.
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Blog
January 20, 2021
A day in the life of a Data Scientist
Come spend day with a Raffle Data Scientist to understand the job description and Raffle operations.
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Video
January 8, 2021
Video
January 8, 2021
Deflection vs self-service explained
Why is it better to empower your customers with self-service rather than "deflect" them away from contacting you? Find out more here.
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Video
January 8, 2021
Think outside the chat box: Show your customers, don't tell them
Chatbots are bad customer service as customers are forced to go through a decision tree-based conversation- discover how Raffle is better.
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Video
January 8, 2021
Onboarding is easy with Raffle
Find out how easy it is to deploy Raffle's advanced search in this video.
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Video
January 8, 2021
Webinar: Deflection vs Self-service i kundeservice [In Danish]
Get an insight into the technical aspect of the raffle search engine and learn why this is a better way to empower your customers.
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Blog
January 8, 2021
What AI can and can’t (yet) do for businesses
AI is reshaping how companies do business by developing computer systems to be able to perform tasks that usually demand human intelligence.
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Article
January 8, 2021
How language modelling has changed NLP
This is the first of a series of four posts about the technology behind Raffle products, the future of AI, and NLP.
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Video
January 8, 2021
Webinar: AI and its role in business
Watch a discussion between Raffles CEO and CRO about recent megatrends in AI and opportunities for companies to expand their competencies.
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Blog
January 8, 2021
14 stats that prove the importance of self-service technology in customer service
These statistics stress the importance of self-service in the digital customer experience, Raffle Site Search uses AI to make this possible.
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Blog
January 8, 2021
Why 2021 will be the year chatbots technology changes forever
Why do chatbots not work? They are fake conversations with no real solutions, while Raffle delivers quick and accurate solutions.
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Blog
January 8, 2021
The complete artificial intelligence in customer service glossary
Learn the evolution of AI from a symbolic algorithm to a machine that can mimic human intelligence.
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Product
January 8, 2021
AI search startup secures millions in investment
View CEO Suzanne Laurizten's interview with the Danish newspaper Børsen regarding Raffle's advanced search.
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Article
January 8, 2021
How we use open source deep learning models
Discover Raffle's deep learning framework and models to create our unique AI algorithms that are the core of our products.
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Blog
January 8, 2021
6 things to do before you hire more customer support staff
Raffle presents 6 solutions that are efficient and cost-effective ways to solve many of your customer service challenges.
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Product
January 8, 2021
Raffle is data-driven about AI
We believe in a data-driven approach to train data instead of defining rules allowing for an advanced search. See how!
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Product
January 8, 2021
Our AIaaS solution for customer service agents just upgraded
Read about how Raffle employees have contributed to an AI-powered customer service tool that’s easy to use and looks nice too!
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Blog
January 8, 2021
Conversational AI: to chatbot or not to chatbot?
Chatbots were all the rage a few years ago, yet they have major limitations. Let's examine the reasons why.
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Product
January 8, 2021
Raffles AI tools for customer support explained
How do we cover the whole customer cycle with our AI tools for customer support? It starts with a question and is explained in this video.
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Product
January 8, 2021
The science behind the Raffle-lution: Natural language search
What is NLP? Read more about natural language processing within Raffle and how the software understands contextual meaning from text.
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Blog
April 16, 2020
What is a real AI company?
These days AI is an over-hyped buzzword, and not many people really know what AI actually is.
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Article
December 18, 2018
End-to-end information extraction from documents
The Attend, Copy, Parse architecture is a deep neural network model trained on end-to-end data, that bypasses the need for word-level labels
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Article
November 21, 2017
Recurrent Relational Networks for Complex Relational Reasoning
Learn more about recurrent relational networks to train AI to mimic human behaviors.
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Article
April 3, 2017
Semi-supervised generation with cluster-aware generative models
Deep generative models trained with large amounts of unlabelled data have proven to be powerful within the domain of unsupervised learning.
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Article
January 1, 2017
Hash embeddings for efficient word representations
Learn more about hash embeddings, an efficient method for representing words in a continuous vector form.
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Article
January 1, 2017
A disentangled recognition and nonlinear dynamics model for Unsupervised Learning
Dive into the conversation around unsupervised learning and its impact within Raffle to understand our unique structure.
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Article
October 20, 2016
Neural machine translation with characters and hierarchical encoding
We propose a Neural Machine Translation model with a hierarchical char2word encoder that takes individual characters as input and output.
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Article
February 17, 2016
Auxiliary deep generative models
Deep generative models have recently achieved state-of-the-art performance in unsupervised and semi-supervised learning.
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Article
December 31, 2015
Autoencoding beyond pixels using a learned similarity metric
We present an autoencoder that leverages learned representations to better measure similarities in data space.
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