Build

Try out your new AI

Free

End-to-End AI
Full scrape of your content
Get Started

Go Live

with you new AI

€ 0.25

End-to-End AI
Fully trained AI model on your content
Standard Insights of User behaviour
Full API access
Multiple AI features to play with
Get Started

Scale

Get a fixed price on your
End-to-End AI
Fixed price
Standard Insights of User behaviour
Full API access
Daily Synchronisation
Request a Demo

Expand

Get a fixed price on your
All Scale includes, plus:
More storage for large files
Advanced Insights
Consistent Synchronisation
Request a Demo

Build

Try out your new AI

Free

End-to-End AI
Full scrape of your content
Get Started

Go Live

with your new AI

€ 0.25/credit

End-to-End AI
Fully trained AI model on your content
Standard Insights of User behaviour
Full API access
Multiple AI features to play with
Get Started

Scale

Get a fixed price on your
End-to-End AI
Fixed price
Standard Insights of User behaviour
Full API access
Daily Synchronisation
Request a Demo

Expand

Get a fixed price on your
All Scale includes, plus:
More storage for large files
Advanced Insights
Consistent Synchronisation
Request a Demo
E.on
"The implementation was super easy and we were up and running in a very short time. Raffle just works immediately"
Hanne Thorsgaard
Digital Marketing Manager @ E.on.

Core Features

Build
Live
Go Live
Scale
Expand
Included in the plan
-
Plan type
Free
Credits
Consumption
Annual
Annual
Comment: This probably requires specific competitor pages to list in a meaningful way?
Hosting Locations Availability
EU, UK, US
EU, UK, US
EU, UK, US
Global
Global
Comment: This probably requires specific competitor pages to list in a meaningful way?
Raffle Engine
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
End to End AI Search
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
NLP
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Deep Learning
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Crawler (any data)
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Search API unlimited
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Prebuilt AI Widgets
yes
Zero-shot ("out of the box") percentage correct answers in top 3.
Multi-language
yes
What are the users asking about right now that they don't get answered because it is not in knowledge source.
Third-party Standard Integrations
yes
What are the users asking about right now that they don't get answered because it is not in knowledge source.
Searches Limit
100
n/a
20,000
Unlimited
Ultd.
Mean reciprocal rank of clicked answer (expert metric).
Chat Session Limit
50
n/a
20,000
Unlimited
Ultd.
Mean reciprocal rank of clicked answer (expert metric).
Data (GB)
1
10
20
100+
Train models on user feedback signals.
Indexes
Unlimited
Unlimited
Unlimited
Unlimited
Ultd.
Ultd.
Ultd.
Mean reciprocal rank of clicked answer (expert metric).
Data synchronization
-
Weekly
Daily
Consistent
Wkly
Wkly
Always
Mean reciprocal rank of clicked answer (expert metric).
Interactivity Limit
30 days
-
-
-
Mean reciprocal rank of clicked answer (expert metric).
Scaling Options
-
Extra Searches
-
-
yes
Mean reciprocal rank of clicked answer (expert metric).
Extra Chat Sessions
-
-
yes
Mean reciprocal rank of clicked answer (expert metric).
Extra Data
-
-
yes
What are the users asking about right now that they don't get answered because it is not in knowledge source.
Third-party Custom Integrations
-
Contact
Contact
Contact
What are the users asking about right now that they don't get answered because it is not in knowledge source.
Insights
-
Performance Summary
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Resolution Rates
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Popular Pages
-
Contact
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Advanced Insights
-
Trending Questions
-
Contact
Contact
Comment: This probably requires specific competitor pages to list in a meaningful way?
Content Gaps
-
Contact
Contact
Comment: This probably requires specific competitor pages to list in a meaningful way?
Features
-
Autocomplete
yes
Mean reciprocal rank of clicked answer (expert metric).
Mobile app support
yes
Mean reciprocal rank of clicked answer (expert metric).
Instant Answers (banners)
yes
Tools to remove and identify personal user information from knowledge sources and user input.
Top Questions
yes
Tools to remove and identify personal user information from knowledge sources and user input.
Support Channels
yes
(*) Raffle's deep learning solution is memory intensive but accurate. (**) Traditional information retrieval is available for large knowledge sources.
Live Chat Integration
Contact
Contact
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Rules Engine
-
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Search in Videos & Speech
-
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Generative Summary
-
Contact
Contact
Contact
Comment: This probably requires specific competitor pages to list in a meaningful way?
Tone of voice (for Chat)
-
-
-
-
Tools to remove and identify personal user information from knowledge sources and user input.
API
-
Search API
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Insights API
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
BI system API
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Security and Compliance
-
New GDPR tools
yes
Search using keywords.
HIPAA
yes
Designed to search with natural language sentences.
GDPR
yes
Designed to search with natural language sentences.
Free Support
yes
Designed to search with natural language sentences.
SOC2 & ISO
yes
What languages can you search in. Advanced deep learning models work better when they are language-specific. New languages will be included according to customer needs. Standard information retrieval is language agnostic.

Included

Widgets

Have the flexibility to add as many widgets as you like, and the ability to activate up to 10 widgets at your discretion based on your plan

Data

Our search engine can scrape a vast amount of data on your system, depending on your plan, with a range of 500 pages to 20GBs

Languages

Our language model is able to support and adapt to any language used on your system. Depending on your plan you can have up to 5 included languages

Integrations

Raffle can be connected to any system or database. It supports files in any format and is easily integrated with existing systems

Synchronisation

To ensure the most up-to-date and accurate search Raffle scrapes your data and updates your search results on a daily or weekly basis, depending on your plan

Scaling Options

Extra Active Widgets

With our Extra Active Widgets add-on, you can increase the number of live widgets on your page or system to more than your current plan

More Data

With this add-on feature you are able to increase your search engine's scraping capacity beyond your current plan

More Integrations

Add more connectors with our add-on feature to increase the number of systems or databases Raffle connects to, exceeding what your current plan allows

Performance Summary

See how well Raffle’s engine is meeting the needs of your users, and the value in savings it generates in terms of both cost and time

Resolution Rates

Acquire the capability to establish evaluation standards, set ranking criteria and boost/elevate chosen content.

Popular Pages

Identify which pages are most popular among your users, allowing you to optimize and improve your website's or system’s performance

Trending Questions

Find out what's most popular and trending in any time frame you choose, to get a better understanding of your target audience

Content Gaps

Find out where your content is missing, so you can address it by creating new relevant materials to fill those gaps

Autocomplete

Offer your users question suggestions as they are typing - and base them on the most commonly asked questions for exceptional customer experience

Generative Summary

Provide a clear and direct easy-to-understand summary of your content using the latest AI technology to format it for your target audience

Support Channels

Our Support channels can be set up to accommodate phone numbers, addresses, live chat or forms, and more from the Search or Result pages

Multi-language

Our add-on feature allows you to expand the language capacity of your engine by adding as many languages as you need

Instant Answers (banners)

Easily flag crucial information and provide temporary answers during unexpected events with our Banners, until permanent solutions can be implemented

Top Questions

Improve your customer support by pinning the most popular topics on your search tool, enabling you to provide answers to commonly asked questions quickly

Live chat integration

Incorporate live chat functionality to enhance communication and provide immediate assistance for your customer service department

Search in Video & Speech

Extract information from video and audio sources with specific keywords or phrases within multimedia sources and retrieve relevant results

Rules Engine

Acquire the capability to establish evaluation standards, set ranking criteria and boost/elevate chosen content

API

API for Raffle Search

User-friendly API that offers auto-complete, real-time indexing, analytics and is scalable for web and mobile apps with natural search query writing

API for Raffle Insights

Tracks external events for analytics, such as support contacts and website visitors, to provide insights on traffic and statistics

APi for Business Intelligence Systems

Integrate tools like Google Analytics with other BI systems to improve data analysis and provide a better understanding of business performance

End-user privacy is fundamental

Ensuring the confidentiality and security of your personal information is a top priority for us.

SOC 2

Compliant to the System and Organization Controls type 2

Data Processing

Agreement for the privacy of sensitive data from companies

GDPR

Compliant to the EU regulation on information privacy

HIPAA

Compliant to the HIPAA federal low to operate in USA

Try the AI Search and Chat solution that understands

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