Go

Free
Start with a free chat assistant that is safe, secure, super accurate and halucination free
Get Started
1 AI Chatbot
Raffle pre-trained AI model
1 domain up to 300 website pages
75 conversations/mo
Enterprise level Security & Compliance
Performance Insights
Smart link to your support channels
Weekly Synchronisation

Pro+

€199/mo
For smaller businesses that don't compromise with anything just because of size
Get Started
1 AI Chatbot
1 AI Search bar
Your Custom AI model
1 domain and up to 10GB
200 conversations/mo
500 searches & summaries/mo
Enterprise level Security & Compliance
Artificial Intelligent Insights
Smart link to your support channels
Weekly Synchronisation
Popular

Scale

€279/mo
For mid size businesses that insist on delivering a great customer experience to their users
Get Started
2 AI Chatbots
2 AI Search bars
Your Custom AI model
2 domains and up to 15GB
500 conversations/mo
3,000 searches & summaries/mo
Enterprise level Security & Compliance
Artificial Intelligent Insights
Smart link to your support channels
Model customisation
API access
Daily Synchronisation

Enterprise RAG Framework

Contact Sales
Access to the raffle RAG Platform: make the Search bars and Chatbots you want for all use cases
Contact Us
Unlimited AI Chatbots
Unlimited AI Search bars
Your Custom AI model
Unlimited domains and GBs
Unlimited conversations/mo
Unlimited search & summary/mo
Enterprise level Security and Compliance
Artificial Intelligent Insights
Smart link to your support channels
Model customisation
API access
Continuous Synchronisation
The implementation was super easy and we were up and running in a very short time. Raffle just works immediately"
Digital Marketing Manager
@ E.on

Core Features

Go
Pro
Pro+
Scale
Enterprise
Included
-
Plan type
Free
Credits
Monthly
Annual
Annual
Comment: This probably requires specific competitor pages to list in a meaningful way?
Hosting Locations Availability
EU, UK, US
EU, UK, US
EU, UK, US
Global
Global
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The raffle RAG Platform
-
-
yes
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Your Custom Models
-
yes
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Natural Language Processing
yes
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Deep Learning
yes
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Advanced Crawler (any data)
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Ask in any language
yes
What are the users asking about right now that they don't get answered because it is not in knowledge source.
Search and Chatbot API
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Third-party integrations
-
-
yes
What are the users asking about right now that they don't get answered because it is not in knowledge source.
Widgets
1
4
4
Unlimited
Ultd.
Mean reciprocal rank of clicked answer (expert metric).
GB data
300 pages
10
15
Unlimited
Ultd.
Mean reciprocal rank of clicked answer (expert metric).
Chat Conversations / mo
75
200
500
Ultd.
Unlimited
Train models on user feedback signals.
Searches with Generative summaries / mo
-
500
1000
Unlimited
1
3
Ultd.
Mean reciprocal rank of clicked answer (expert metric).
Domains (knowledge bases)
1
1
2
Unlimited
Wkly
Wkly
Always
Mean reciprocal rank of clicked answer (expert metric).
Data synchronization
Weekly
Weekly
Daily
Continously
Mean reciprocal rank of clicked answer (expert metric).
Artificial Intelligent Insights
-
Performance
yes
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Content Gaps
yes
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Search and Chatbot History
yes
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Trending and Popular Pages
yes
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Chatbot extended features
-
Flow and Actions
-
yes
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Prompt finetuning
-
-
yes
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Model Control Features
-
Fixed Answers (push)
-
-
yes
Tools to remove and identify personal user information from knowledge sources and user input.
Content links
-
-
yes
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Re-Rank
-
-
yes
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Additional Features
-
Mobile app support
yes
Mean reciprocal rank of clicked answer (expert metric).
Tone of voice (for Chat)
yes
Tools to remove and identify personal user information from knowledge sources and user input.
Top Questions
yes
Tools to remove and identify personal user information from knowledge sources and user input.
Smart link to your support channels
yes
(*) Raffle's deep learning solution is memory intensive but accurate. (**) Traditional information retrieval is available for large knowledge sources.
Live Chat Integration (eg. Zendesk)
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Autocomplete
-
yes
Mean reciprocal rank of clicked answer (expert metric).
Generative Summary
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Search in Videos & Speech
-
-
-
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API
-
Search API
-
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
Insights API
-
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?
BI system API
-
-
yes
Comment: This probably requires specific competitor pages to list in a meaningful way?

Included

User Interfaces

Have the flexibility to add as many widgets as you like, and the ability to activate up to 10 widgets at your discretion based on your plan

Data

Our search engine can scrape a vast amount of data on your system, depending on your plan, with a range of 500 pages to 20GBs

Languages

Our language model is able to support and adapt to any language used on your system. Depending on your plan you can have up to 5 included languages

Integrations

Raffle can be connected to any system or database. It supports files in any format and is easily integrated with existing systems

Synchronisation

To ensure the most up-to-date and accurate search Raffle scrapes your data and updates your search results on a daily or weekly basis, depending on your plan

Performance Summary

See how well Raffle’s engine is meeting the needs of your users, and the value in savings it generates in terms of both cost and time

Resolution Rates

Acquire the capability to establish evaluation standards, set ranking criteria and boost/elevate chosen content.

Popular Pages

Identify which pages are most popular among your users, allowing you to optimize and improve your website's or system’s performance

Trending Questions

Find out what's most popular and trending in any time frame you choose, to get a better understanding of your target audience

Content Gaps

Find out where your content is missing, so you can address it by creating new relevant materials to fill those gaps

Autocomplete

Offer your users question suggestions as they are typing - and base them on the most commonly asked questions for exceptional customer experience

Generative Summary

Provide a clear and direct easy-to-understand summary of your content using the latest AI technology to format it for your target audience

Support Channels

Our Support channels can be set up to accommodate phone numbers, addresses, live chat or forms, and more from the Search or Result pages

Multi-language

Our add-on feature allows you to expand the language capacity of your engine by adding as many languages as you need

Instant Answers (banners)

Easily flag crucial information and provide temporary answers during unexpected events with our Banners, until permanent solutions can be implemented

Top Questions

Improve your customer support by pinning the most popular topics on your search tool, enabling you to provide answers to commonly asked questions quickly

Live chat integration

Incorporate live chat functionality to enhance communication and provide immediate assistance for your customer service department

Search in Video & Speech

Extract information from video and audio sources with specific keywords or phrases within multimedia sources and retrieve relevant results

Rules Engine

Acquire the capability to establish evaluation standards, set ranking criteria and boost/elevate chosen content

API

API for Raffle Search

User-friendly API that offers auto-complete, real-time indexing, analytics and is scalable for web and mobile apps with natural search query writing

API for Raffle Insights

Tracks external events for analytics, such as support contacts and website visitors, to provide insights on traffic and statistics

APi for Business Intelligence Systems

Integrate tools like Google Analytics with other BI systems to improve data analysis and provide a better understanding of business performance

End-user privacy is fundamental

Ensuring the confidentiality and security of your personal information is a top priority for us.

SOC 2

Compliant to the System and Organization Controls type 2

Data Processing

Agreement for the privacy of sensitive data from companies

GDPR

Compliant to the EU regulation on information privacy

HIPAA

Compliant to the HIPAA federal low to operate in USA

Ready to Experience the
Raffle Difference?