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Pricing

Get access to vital insights and leading search tools with your Raffle subscription.
Start out simple and expand from there or implement Raffle 360 throughout your organization.

Site Search

Implement Raffle Site Search to lay the foundation for high productivity and increased customer conversion via 24/7 self-service.
Website data <0.5GB
1 language
1 domain
1 Search Embed
Basic Insights

Workplace

Implement Raffle Workplace to resolve employee inquiries instantly and thereby release thousands of working hours in a glimpse.
Data <5GB
1 language
1 domain/connector
1 Search Embed
Basic Insights

Custom

Workplace and Site Search incl. all the flexibility and power to meet your demand for advanced insights taking the temperature on your business.
Unlimited Data
Multilingual Search
Unlimited connectors & domains
Multiple Search Embeds
Advanced Insights

Add-on features

All plans are compatible.
More Data
How much data you want to search in
Languages
Support any language in the world, so you are in good hands
Connectors
Connect raffle to any system and database with files in any format
Extra Search Embed
Multiple User Interface Widgets to choose from for your page/system
Raffle App
The App allows you to open local files on local server drives or on your desktop from your search results
Customer Service Extension
Customer service agents feed answers to questions directly into their ticket or email system. Raffle automatically brings the answers, 24/7.
Open Search API
Substitute your old search engine with Raffle in a few hours, keeping your own design. Gain the advantages going forward, behind the scenes
Answer Preview
When documents are long, Raffle scrolls down to the relevant section for you in our Preview
Campaign & Banners
When unexpected events happen and you need to give quick responses, you can use campaigns and banners to flag important information to users
Support Channels
Support channels can be set up to everything from phone numbers, addresses, live chat or forms, and accessed from the Search or Result page
Rules Engine
Be able to boost specific content or set ranking criterias
Access Management
Making sure people can only access what they are supposed to access

More data

How much data you want to search in

Languages

Supporting any language in the
world, so you are in good hands!

Connectors

Connect raffle to any system and database with files in any format

Extra Search Embed

Multiple User Interface Widgets to choose from, and you
can have more than one Widget on same page/system

Raffle App

Do you have local files on local server drives or on your desktop
that you wish to open from your search results? Then install the
raffle App on your computers.

Customer Service Extension

Are you in Customer service dealing with live chats and e-mails? Agents can get
direct answers fed into their ticket or email systems on the questions that come
through from customers via Live chat or emails. Raffle reads the questions that
comes in from customers automatically via the extension and brings you the
answers.

Open Search API

In a few hours, you can substitute your existing search engine with the Raffle Search
engine using our API while keeping your own design, look and feel. You will gain all
the advantages of Raffle Search going forward, behind the scenes.

Answer Preview

When documents are long, Raffle scrolls down to the relevant section for you in our Preview.

Campaigns & Banners

Unforeseen things happen and sometimes you need to be able to quickly deliver the right
answers to new questions coming in. With campaigns and banners you can in a few minutes flag
important information to users of the search.

Support Channels

Support channels can be set up and accessed from the Search page or Result page.
They can be configured to everything from phone numbers, email addresses, live chat
integrations and/or forms.

Rules Engine

Be able to boost specific content or set ranking criterias

Access Management

Making sure people can only access what they are supposed to access.

Loved by industry leaders

Kasper Antonsen

The implementation of Workplace Search was really quick, even though we have a complex login routine on our intranet. Raffle is really good at adapting to different environments.

Head of Department
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Morten Rask Olsen

With Raffle Workplace Search we instantly get the right search results on over half a million documents and in six different languages.

CTO
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Jesper Mieritz

Our Customer Agents saves a great deal of time getting the answers from Raffle instantly. It connects the company knowledge closer to our employees in the customer's context.

Knowledge Manager
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Hanne Thorsgaard

The implementation was super easy and we were up and running in a very short time. Raffle just works immediately and answers 89% of our customer inquiries instantly."

Digital Marketing Manager
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Lars Widing

Raffle is a fantastic tool for maintaining dialogue with our members outside of our normal opening hours. The cooperation with Raffle is always a pleasure, where we are with solutions that help maintaining good service to the members.

Insurance Advisor
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Jes Appel

When something makes the inflow of questions peak we utilize Raffle Campaign, so our customers can get instant answers on the website. It's like turning of the water!

Marketing & Ecommerce Manager
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Benjamin Damsgaard

Raffle Site Search kept their promise of delivering instant accurate answers to our members 24/7, and more so.

Digital Manager
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Frida Lodberg

Whenever we need help from Raffle they are always there. The availability and service level at Raffle is sky-high.

Operations & Communications Coordinator
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Kristian E. Beyer

Raffle has given the citizens in our municipality a much easier and direct way to search for all the information they need to stay on top.

Head of Communications and Business Support
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HOW CAN WE HELP?

You've got questions. We've got answers.

We're here to help you

Ask about Raffle plans, pricing, implementation, or anything else. Our knowledgeable reps are ready to help.