A simple plan
for every company

Get access to vital insights and leading search tools with your Raffle subscription.
Mikkel Lysgaard, Communications
"Raffle boosts our website search: 89% of customer inquiries are answered instantly. Implementation was super easy. We were up and running in a short time. Raffle works immediately."
Hanne T.,
Digital Marketing Manager at E.on

Business

€1770/month

Businesses that want to seriously boost customer and employee experience with raffle AI search on a greater source/index
All Professional includes +
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Continuously syncing
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Knowledge gaps
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Trends
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Multiple languages
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More Interfaces or API
Try Raffle
Most popular

Enterprise

€3270/month

Enterprises that want to boost their current search on multiple/or large sources/index
All Business includes +
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GPT summarisations
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Rules Engine boosting
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Ranking modules
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Integrations & plug-ins
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Global

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For the most complex Enterprises - all the flexibility and power to meet your regulatory requirements, and your growth
All Enterprise includes +
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Unlimited countries
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Cross language models
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Dockerized API for scale
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Unlimited sources/index
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Access Management API
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Starter

€970/month

Start and built up. Ideal to test our raffle AI search.
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1 Live Widget (Launcher)
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Up to 500 pages
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1 Language
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Weekly Synchronization
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Professional

€1470/month

Companies that want to tune their current search with raffle AI on a limited source/index.
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No maintenance
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Automatic indexing
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Plug & play
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>85% resolution
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Deflecting calls
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Professional

€1470/month

Companies that want to tune their current search with raffle AI on a limited source/index.
No maintenance
Automatic indexing
Plug & play
>85% resolution
Deflecting calls
Contact Us
Most popular

Business

€1770/month

Businesses that want to seriously boost customer and employee experience on a greater source/index
All Professional includes +
API for Raffle search & Insights
Knowledge gaps & trends
Multiple languages
Multiple Integrations
Try Raffle

Enterprise

€3270/month

Enterprises that want to boost their current search on multiple/or large sources/index
All Business includes +
Continuously syncing data
Rules Engine boosting
Ranking modules
Cross language models
Contact Us

Global

Talk to us

For the most complex Enterprises - all the flexibility and power to meet your regulatory requirements, and your growth
All Enterprise includes +
Unlimited countries
Dockerized API for scale
Unlimited sources/index
Access Management API
Contact Us

Just need to get started with a better search?

1 Widget (Launcher)
Up to 500 pages
1 Language
Weekly Synchronization
Sign up for our Starter plan at €970/month

Compare different plans

Starter
Professional
Business
Enterprise
Includes
-
Widgets
1
1
2
3
Zero-shot ("out of the box") percentage correct answers in top 3.
Data (Pages or GB)
500 pages
2GB
5GB
20GB
Train models on user feedback signals.
Languages
1
1
2
3
Raffle uses advanced deep learning models that increase the time it takes to answer. Traditional information retrieval is fast.
Integrations or Domains
1
1
2
3
Mean reciprocal rank of clicked answer (expert metric).
Synchronization
Wkly
Wkly
Dly
Weekly
Weekly
Weekly
Daily
Mean reciprocal rank of clicked answer (expert metric).
Scaling Options
-
Extra Active Widget
-
€70
€70
€70
What are the users mainly asking about right now.
More Data (+1GB)
-
€100
€70
€20
What are the users asking about right now that they don't get answered because it is not in knowledge source.
More Languages
-
€80
€80
€80
What are the users asking about right now that they don't get answered because it is not in knowledge source.
More Integrations or Domains
-
€70
€70
€70
What are the users asking about right now that they don't get answered because it is not in knowledge source.
Daily Synchronization
€150
€150
€150
What are the users asking about right now that they don't get answered because it is not in knowledge source.
Insights
-
Performance Summary
Comment: This probably requires specific competitor pages to list in a meaningful way?
Resolution Rates
Comment: This probably requires specific competitor pages to list in a meaningful way?
Trending Questions
€150
€150
Comment: This probably requires specific competitor pages to list in a meaningful way?
Knowledge Gaps
€150
€150
Comment: This probably requires specific competitor pages to list in a meaningful way?
Popular Pages
€75
€75
€75
Comment: This probably requires specific competitor pages to list in a meaningful way?
Features
-
GPT-3 summary (per query)
€0.1
€0.01
€0.01
€0.01
Comment: This probably requires specific competitor pages to list in a meaningful way?
Support Channels
(*) Raffle's deep learning solution is memory intensive but accurate. (**) Traditional information retrieval is available for large knowledge sources.
Instant Answers (banners)
€95
Tools to remove and identify personal user information from knowledge sources and user input.
Top Questions
€150
Tools to remove and identify personal user information from knowledge sources and user input.
Raffle In-App
€150
Time from sign of contract to deployed solution.
Live Chat Integration
€95
€95
€95
Comment: This probably requires specific competitor pages to list in a meaningful way?
Customer Service Extension
-
€150
€150
Comment: This probably requires specific competitor pages to list in a meaningful way?
Rules Engine
-
€150
€150
Comment: This probably requires specific competitor pages to list in a meaningful way?
Search in Videos & Speech
€250
€250
€250
€250
Comment: This probably requires specific competitor pages to list in a meaningful way?
API
-
API for Raffle Search
-
€95
Comment: This probably requires specific competitor pages to list in a meaningful way?
API for Raffle Insights
-
incl. in above API
Comment: This probably requires specific competitor pages to list in a meaningful way?
API for Business Intelligence Systems
-
€150
€150
€150
Comment: This probably requires specific competitor pages to list in a meaningful way?
Security and Compliance
-
New GDPR tools
Search using keywords.
HIPAA
Designed to search with natural language sentences.
GDPR
Designed to search with natural language sentences.
Free Support
Designed to search with natural language sentences.
SOC2 & ISO
What languages can you search in. Advanced deep learning models work better when they are language-specific. New languages will be included according to customer needs. Standard information retrieval is language agnostic.

All plans include

Widgets
Have the flexibility to add as many widgets as you like, and the ability to activate up to 10 widgets at your discretion based on your plan
Data
Our search engine can scrape a vast amount of data on your system, depending on your plan, with a range of 500 pages to 20GBs
Languages
Our language model is able to support and adapt to any language used on your system. Depending on your plan you can have up to 5 included languages
Integrations
Raffle can be connected to any system or database. It supports files in any format and is easily integrated with existing systems
Synchronisation
To ensure the most up-to-date and accurate search Raffle scrapes your data and updates your search results on a daily or weekly basis, depending on your plan

Scaling Options

Extra Active Widgets
With our Extra Active Widgets add-on, you can increase the number of live widgets on your page or system to more than your current plan
More Data
With this add-on feature you are able to increase your search engine's scraping capacity beyond your current plan
More languages
Our add-on feature allows you to expand the language capacity of your engine by adding as many languages as you need
More Integrations
Add more connectors with our add-on feature to increase the number of systems or databases Raffle connects to, exceeding what your current plan allows

Insights

Performance Summary
See how well Raffle’s engine is meeting the needs of your users, and the value in savings it generates in terms of both cost and time
Resolution Rates
Acquire the capability to establish evaluation standards, set ranking criteria and boost/elevate chosen content.
Popular Pages
Identify which pages are most popular among your users, allowing you to optimize and improve your website's or system’s performance
Trending Questions
Find out what's most popular and trending in any time frame you choose, to get a better understanding of your target audience
Knowledge Gaps
Find out where your content is missing, so you can address it by creating new relevant materials to fill those gaps

Features

GPT Summary
Provide a clear and direct easy-to-understand summary of your content using the latest AI technology to format it for your target audience
Learn more
Support Channels
Our Support channels can be set up to accommodate phone numbers, addresses, live chat or forms, and more from the Search or Result pages
Learn more
Instant Answers (banners)
Easily flag crucial information and provide temporary answers during unexpected events with our Banners, until permanent solutions can be implemented
Learn more
Top Questions
Improve your customer support by pinning the most popular topics on your search tool, enabling you to provide answers to commonly asked questions quickly
Learn more
Raffle In-App
Add Raffle to you app to gain the ability to open local files on any local server drive or your desktop from your search results
Live chat integration
Incorporate live chat functionality to enhance communication and provide immediate assistance for your customer service department
Customer Service Extension
Streamline customer service by automatically providing your agents with answers to customer questions, directly from their ticket or email system
Rules Engine
Acquire the capability to establish evaluation standards, set ranking criteria and boost/elevate chosen content
Search in Video & Speech
Extract information from video and audio sources with specific keywords or phrases within multimedia sources and retrieve relevant results

API

API for Raffle Search
User-friendly API that offers auto-complete, real-time indexing, analytics and is scalable for web and mobile apps with natural search query writing
API for Raffle Insights
Tracks external events for analytics, such as support contacts and website visitors, to provide insights on traffic and statistics
APi for Business Intelligence Systems
Integrate tools like Google Analytics with other BI systems to improve data analysis and provide a better understanding of business performance

Security and Compliance

Ensuring the confidentiality and security of your personal information is a top priority for us.
SOC 2
Read more
Data Processing Agreement
Read more
GDPR Compliant
Read more
HIPAA Compliant
Read more

You've got questions.
We've got answers.

Trusted by Industry leaders

Get a free search benchmark on your data.
Lars W.
Insurance Advisor

Raffle is a great tool for 24/7 member communication. Cooperation is always a pleasure, delivering solutions that keep our service top-notch.

Frida L.
Operations & Communications Coordinator

Raffle Site Search provides instant answers 24/7 to all sorts of customer questions with sky-high support availability & service level.

Jesper M.
Knowledge Manager

Insights show visitors' needs; we can configure Search tools to meet their expectations. Raffle is a trusted partner focused on our success & open to new ideas. They understand our goals and help improve our business & customer experience.

Morten R. O.
CTO

Finding the necessary information quickly without having to seek assistance from others or recreate previously unsearchable documents will save us a lot of time. Raffle Search instantly gives right results on >500K docs, 6 languages.

Kristian E. B.
Head of Communications & Business Support

Great onboarding experience, delivering on the promise with clear expectations and understanding of our technical set-up. They actively listen and respond to our needs. Raffle's Search empowers citizens in our municipality with a direct path to easily find all necessary information to stay informed.

Hanne T.
Digital Marketing Manager

Raffle boosts our website search: 89% of customer inquiries are answered instantly. Implementation was super easy. We were up and running in a short time. Raffle just works immediately.

Jes A.
Marketing & Ecommerce Manager

Raffle's "Banners" helps handle high volumes of questions by providing instant answers on the website, effectively controlling the flow of inquiries. Like turning off the tap! Our support team can feel a significant decrease in incoming calls. Customers now resolve most of their queries with Raffle on our website.

Kasper A.
Head of Department

Implementation was quick, even with a complex intranet login. Raffle is really good at adapting to different environments. Raffle Search is rapidly advancing and its configurations are typically straightforward to implement.

Benjamin D.
Digital Manager

Raffle kept their promise of delivering instant, accurate answers to our members 24/7, and more so. Before Raffle, we lost customers having a time-consuming and poor chatbot & search set-up. Raffle solved that instantly. Insights reveal online visitor needs and expectations. We effortlessly configure search tools for seamless self-service experiences.

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Platforms

WebsiteWorkplacePricing

Industries

InsuranceUnionEnergyTelcoBank

Features

GPT-SummaryCS ExtensionInstant AnswersSupport ChannelsTop Questions

Company

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Resources

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