Solutions Overview

Reliable AI to find information within your website

So you can focus on complex service enquiries only

Don't worry, we are on top of your users

Handling security

Feel secure with Raffle AI. We comply with SOC2, GDPR, WASP2, and HIPAA regulations.

Staying in control

Raffle works out-of-the-box, but you can tweak results and control how it behaves.

Improving content

Our insights help you to update your content based on what is missing or trending.

Addressing issues

We work with AI and assist organisations like yours since 2018. We will always help you.

Assistants for your whole website journey

Citizen using Raffle Search to find how to get a new passport

The most accurate search in the market

Empower your traditional keyword search with vectors and generative AI that allow to understand the meaning of questions.
Your visitors ask and Raffle finds the answer, no matter how they’ve phrase it.

AI that chat with your users, trained only for you

Secure generative models fine-tuned exclusively on your unique information. Engage customers in a way that traditional chatbots simply can't match, without hallucinating.
Citizen using Raffle Chat to find how to request a tax return.

For website administrators

Insights on your visitors needs and satisfaction

Track how your visitor's issues are addressed without cookies, in an anonymised and compliant way.
Understand what is trending and most importantly, what is missing. Our AI helps you writing better content.
Insights appearance

Implement our AI in a matter of minutes

Launcher Layout
Inline Layout
Overlay Layout

User Interfaces to ease your implementation process

Don’t stress about setup time, we give you different customisable layouts to embed our AI on your website.
It's plug-and-play and it just takes a minute to install.

Integrations that communicate with your specific environment

Get started quickly with integrations for the major CMSs platforms and connect your live chat services. You can also integrate with softwares like SharePoint for internal use.
Raffle integrates with a wide range of services to blend with your current ecosystem

Advanced control (for developers)

Full flexibility and control with our APIs

When you want to keep your current design or to have the power to control every aspect of your self-service tools, including how results are displayed, you will easily do it via API.
1export const fetchSearchResults = async (query: string) => {
2  const url = urlBuilder(routes.searchURL, {
3    uid,
4    query,
5    preview: "true",
6    device: "desktop",
7    "session-id": sessionId,
8  });
9  const response = await fetch(url);
10  const data = (await response.json()) as SearchResultsResponse;
11  return data.results;
12};
13
14export const fetchSummary = async (query: string) => {
15  const url = urlBuilder(routes.summaryURL, { uid, query });
16  const response = await fetch(url);
17  const data = await response.json();
18  return data as SummaryResponse;
19};

Together, we will fuel your mission towards digitalization