Enhance your customer experience

Increase customer engagement by providing effortless navigation on your website that makes it simple for them to find what they're searching for without any hassle at any time.
Mikkel Lysgaard, Communications
"Raffle boosts our website search: 89% of customer inquiries are answered instantly. Implementation was super easy. We were up and running in a short time. Raffle works immediately."
Hanne T.
Digital Marketing Manager at E.on

Common challenges in Energy

High energy costs
Billing issues
Poor customer service
Lack of Transparency
Customers may feel that the cost of energy is too high and may be looking for ways to reduce their energy usage or find a more affordable provider. They may have issues with their energy bills, such as receiving bills that are higher than expected, or having difficulty understanding their bills. They may be dissatisfied with the customer service they receive from their energy provider, including difficulty getting in touch with customer service representatives or receiving inadequate support. Customers may feel that their energy provider is not transparent about their pricing, billing, or other important information, leading to confusion or mistrust.

How Raffle solves your challenges

Maximize your website’s capability

With Raffle gain the capability to handle high volumes of customer inquiries, eliminating long wait times and frustrating experiences. Prioritizing customer satisfaction, to make it easier to deliver efficient and seamless customer service.

Keep it simple, keep it accurate

Improve your customers understanding and comprehension of their account by providing clear information when they need it. Make it easy for them by preventing confusion and ensuring that when customers ask questions, they always receive accurate and consistent answers.

Boost engagement and cut costs

Improving trust, communication and transparency with Raffe. Increase accessibility around account statements, transactions and more .Reduce customer service requests and save time for both customers and your business. Provide self-service options for customers to quickly find the information they need.

Provide 24/7 Availability

Balancing work schedules in customer service for off-hour support can be a real mess, right? From numbers to matching volatile demand. Why not introduce sophisticated self service using Raffle.
Hear it from your peers

E.on handles their customer inquiries through Raffle

"Our customer service agents wouldn't know what to do without Raffle. It has eased everything."

We hope you'd like to be part of the Raffle family

Our knowledgeable reps are ready to help.