Raffle Privacy Policy for this website: https://raffle.ai/
This Privacy Policy applies to any interactions with this website https://raffle.ai/ and describes how information about individuals may be collected, used, disclosed, transferred, stored, and otherwise processed by Raffle.
Raffle takes the protection of your personal data seriously and respects the need for privacy, collecting, and processing all under the applicable rules and regulations.
Any questions or comments relating to this Privacy Policy or Raffle collection and processing of personal data can be submitted to compliance@raffle.ai
I. Personal Data Collected
You will always be informed in connection with the collection of your personal data. In connection with the submission of your data, it will always be stated whether the submission is voluntary or necessary for completing the desired action.
Your personal data is collected in one or several ways:
• When you use our website http://raffle.ai/
• When you sign up for our newsletter
• When you sign up for a free demo
• When you buy products from raffle.ai.
Raffle may collect personal data, for instance, your name, e-mail address, city and country of residence, personal identification number, IP address, product use, and credit card information.
If you use your name or email address in more than one of the above cases, your personal data will only be collected and registered in one place. This way your information is already stored when you visit us again, and you will not receive the same marketing material from Raffle more than once.
Purpose of Collecting and Processing your Personal Data
• Statistics, monitoring, and reports of usage
• Developments and improvements of products
• Completion of orders from Raffle
• Overview of purchase history
• Sign-ups for newsletter
• Sign-ups for free demos
• Send-outs of other marketing material
• Other marketing initiatives
• Store your personal preferences
• Administer your accounts
Please note that we will only use your personal data to send marketing material if you have given your explicit consent unless legislation allows us to contact you without your prior consent.
Raffle keeps statistics about which areas of the site our users' visit and which products the users prefer. This data does not contain personal data. Knowledge about the users’ use of the website is gained with help from the collected data. This information is used to improve the website. We do use data about how our users navigate, to understand better how our users interact with the goal of improving the website experience. Though we are able to see where people come from due to Google Analytics Metrics, we can not determine the induvals. Furthermore, we collect information about what products our users, as a unit, prefer. This information is also used to improve the website. We do not sell or otherwise disclose information about how our users navigate and use our website. We do not sell or disclose information about your purchase history to third parties.
II. Data Processing and Security
Raffle ensures that personal data is processed with respect and confidentiality per applicable rules and regulations. We do not collect and process personal data irrelevant for the purpose.Raffle has implemented technical and organizational security measures to ensure appropriate security of the personal data, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Furthermore, we have implemented internal procedures designed to meet our high-security policy standards. Accordingly, we strive to protect the quality and integrity of your personal data.
III. Legal Basis for Processing of Personal Data.
Raffle is always obliged to ensure that all processing of personal data has the necessary legal basis.
Our processing of your personal data is primarily based on your consent. You are entitled to withdraw your consent at any time. However, the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Our processing of your personal data can also be based on the fact that processing is necessary for the performance of a contract between you and Raffle (or necessary to take steps before entering into such a contract).
Finally, our processing of your personal data can be based on the fact that processing is necessary for the legitimate interests pursued by Raffle.
Who might Raffle share your personal data with?
To provide you with the best possible service, your personal data might be shared between Raffle, subsidiaries, and affiliates to the extent necessary to enable effective and personalized support, assistance, and sale.
Furthermore, your personal data might be disclosed to partners of Raffle who deliver services on behalf of Raffle (a so-called data processor), for example, send-outs of newsletters. These partners only process the personal data on behalf of Raffle for a specific purpose and per the instructions of Raffle.
Some data relating to your purchase of a product, including your name, address, which products you have purchased, etc., might be shared with your local reseller. In the case of a reorganization, full or partial sale of the company, any disclosure in such a connection will be in accordance with current legislation for the processing of personal data.
Your personal data will apart from the above-mentioned situations are not sold, shared, or otherwise distributed to third parties without your consent, except where Raffle is required to do so because of applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary for the support of any criminal or other legal investigation or proceeding here or abroad.
IV. Deletion of your personal data
Raffle will store your personal data as long as you have an active relationship with Raffle. We will delete your non-anonymized person-traceable data when we no longer need to process them concerning one or more of the purposes set out above in section III. However, the data may be processed and stored for a longer period in anonymized form.
V. Your rights
The applicable personal data protection rules give you (under certain conditions) several rights in relation to your personal information:
• the right to know what personal information we have registered about you (right of access)
• the right to correct incorrect, incomplete, or irrelevant personal data (right to rectification)
• the right to restrict the processing of your personal data (right to restriction)
• the right to object to specific processing of your personal information (right to object)
• the right to transfer your personal information to third parties (right to data portability)
• the right to delete all your personal information (right to erasure – the right to be forgotten)
Any question, any request or inquiry otherwise, and exercise of your rights must be submitted in writing to compliance@raffle.ai.
VI. Complaints
You have the right to file a complaint to the Danish Data Protection Agency (in Danish “Datatilsynet”) relating to our processing of your personal information.
Complaints may be submitted to:
The Danish Data Protection Agency
Borgergade 28DK-1300 Copenhagen K
Denmark
You will find further information, including contact information, on the Data Protection Agency’s website.
VII. Cookies
Raffle uses cookies. You can read more about the use of cookies in our Cookie Policy, which you can find on the following link.
VIII. Links to other websites
Raffle websites may contain links to other websites or integrated sites. We are not responsible for the contents of the websites of other companies or the practices of such companies regarding the collection of personal data. When you visit other websites, you should read the owners’ policies on the protection of personal data and other relevant policies.
IX. Review of this policy
Raffle reserves the right to continuously revise and adapt this Privacy Policy.
This may be for continuous adaptation to applicable rules. It may also be in connection with ongoing customization in our way of processing personal data, such as implementing new IT solutions for better security and processing of data.
