TECHNOLOGY

The technology behind raffle

Utilising advanced AI to create a reliable solution for businesses
Raffle Framework provides accuracy, intelligence and easy implementation to your search

What the raffle AI framework provides

Taming

Advanced Prompting and data supremacy. Eliminating Hallucinations and Misleading answers

Your own custom model

Continuously trained on your datasets, adopting your wordings

Fine Tuning

Raffle patented automatic Question Generation for state of the art accuracy and data supremacy

Highest Security & Compliance

Robust Infrastructure, Scalable, Reliable

Advanced Content Crawler

Indexing and sectioning content, Live content synchronization

Plug and Play Search UIs

Configurable Widgets and Templates, Fully custom UIs

Manual override

Control tone of voice, willingness to answer,
Re-ranking, Language

AI Insights

Rerank to top, Instant answers, Settings

Understand your users

Content Gaps, Trends and more, for easy actionable output
Building your custom search led to multiple obstacles and challenges + requires constant maintenance

Raffle AI framework versus in-house solutions

Minimal maintenance

Raffle will improve over time with introduction of new models and methods

Not a one time investment

requires a team to keep up to date to the fast developments happening within AI

Raffle vector search

fine-tuned to customer’s data for high performances

Will have to use default vectors from vendor

not optimized to specifics of customer data

Short time to deployment

Highly optimized scraper, training and serving framework means that most solutions can be deployed in less than 2 weeks

Easily a half year project

because in-house competences have to be established even when some components are offered from cloud providers and/or are open source

Strengthen organizations AI competences

Raffle’s platform supports building multiple Search/ Summary/ Chat functions for different data sources.

Building from scratch means lessons hard

learned and fewer and worse solutions made

Raffle Insights

Provide valuable information and statistics about what users are looking for and what they are not finding.

Build your events manually

Build it yourself gives you an application but how it work with users is an additional important task.

Built with raffles AI Framework versus 'AI on top'

See for yourself why raffle is the better and more reliable solution than building it on your own.

Basic keyword search versus raffle AI vector search

We know you hate search bars on websites. Here's why:

How traditional keyword search works

Traditional keyword search works by matching the exact words you write to words on the website. This means if you use alternative spelling, make a typo or use a synonym, the search won't be able to find what you're looking for. It only works around 10% of the time.
How vector AI search works

How vector search works

Vector search works by measuring the "distance" between your query and the right answer on your website. This means that even if you use a synonym, make a spelling mistake or use a full sentence, the search will be able to find what you are looking for.
The difference between Raffle's vectors and others is singularity. If you build your solution using a pre-trained model, you will always get mediocre results because the models available online are trained on generic vectors. Raffle trains the model on your data, to deliver vectors specific to your content and thus more accurate results.

The self-service automation platform

AI Search that understands

Provide accurate and consistent answers to your customers' and employees' questions. Improve customer satisfaction and streamline your operations with zero maintenance required.

AI Chat with reliable answers

Safe generative models fine-tuned for you. Provide accurate human-like conversations powered by your content. Engage customers in a way that traditional robotic chatbots simply can't match.

Raffle Insights

Our analytics provide an all-time summary of the session traffic, an overview of routed support flow, and information on when and why customer support is contacted.

End-user privacy is fundamental

Ensuring the confidentiality and security of your personal information is a top priority for us.

SOC 2

Compliant to the System and Organization Controls type 2

Data Processing

Agreement for the privacy of sensitive data from companies

GDPR

Compliant to the EU regulation on information privacy

HIPAA

Compliant to the HIPAA federal low to operate in USA

Try it for free, now

Try Raffle Now

Interested in finding out more?

At no cost to you, see how Raffle can help your business! Book a demo with our product specialists to dive into the possibilities of Raffle AI.