TECHNOLOGY
The technology behind raffle
Utilising advanced AI to create a reliable solution for businesses
What the raffle AI framework provides
Taming
Advanced Prompting and data supremacy. Eliminating Hallucinations and Misleading answers
Your own custom model
Continuously trained on your datasets, adopting your wordings
Fine Tuning
Raffle patented automatic Question Generation for state of the art accuracy and data supremacy
Highest Security & Compliance
Robust Infrastructure, Scalable, Reliable
Advanced Content Crawler
Indexing and sectioning content, Live content synchronization
Plug and Play Search UIs
Configurable Widgets and Templates, Fully custom UIs
Manual override
Control tone of voice, willingness to answer,
Re-ranking, Language
Re-ranking, Language
AI Insights
Rerank to top, Instant answers, Settings
Understand your users
Content Gaps, Trends and more, for easy actionable output
Raffle AI framework versus in-house solutions
Minimal maintenance
Raffle will improve over time with introduction of new models and methods
Not a one time investment
requires a team to keep up to date to the fast developments happening within AI
Raffle vector search
fine-tuned to customer’s data for high performances
Will have to use default vectors from vendor
not optimized to specifics of customer data
Short time to deployment
Highly optimized scraper, training and serving framework means that most solutions can be deployed in less than 2 weeks
Easily a half year project
because in-house competences have to be established even when some components are offered from cloud providers and/or are open source
Strengthen organizations AI competences
Raffle’s platform supports building multiple Search/ Summary/ Chat functions for different data sources.
Building from scratch means lessons hard
learned and fewer and worse solutions made
Raffle Insights
Provide valuable information and statistics about what users are looking for and what they are not finding.
Build your events manually
Build it yourself gives you an application but how it work with users is an additional important task.
Built with raffles AI Framework versus 'AI on top'
See for yourself why raffle is the better and more reliable solution than building it on your own.
Basic keyword search versus raffle AI vector search
We know you hate search bars on websites. Here's why:
How traditional keyword search works
Traditional keyword search works by matching the exact words you write to words on the website. This means if you use alternative spelling, make a typo or use a synonym, the search won't be able to find what you're looking for. It only works around 10% of the time.
How vector search works
Vector search works by measuring the "distance" between your query and the right answer on your website. This means that even if you use a synonym, make a spelling mistake or use a full sentence, the search will be able to find what you are looking for.
The difference between Raffle's vectors and others is singularity. If you build your solution using a pre-trained model, you will always get mediocre results because the models available online are trained on generic vectors. Raffle trains the model on your data, to deliver vectors specific to your content and thus more accurate results.
The self-service automation platform
AI Search that understands
Provide accurate and consistent answers to your customers' and employees' questions. Improve customer satisfaction and streamline your operations with zero maintenance required.
AI Chat with reliable answers
Safe generative models fine-tuned for you. Provide accurate human-like conversations powered by your content. Engage customers in a way that traditional robotic chatbots simply can't match.
Raffle Insights
Our analytics provide an all-time summary of the session traffic, an overview of routed support flow, and information on when and why customer support is contacted.
End-user privacy is fundamental
Ensuring the confidentiality and security of your personal information is a top priority for us.
SOC 2
Compliant to the System and Organization Controls type 2
Data Processing
Agreement for the privacy of sensitive data from companies
GDPR
Compliant to the EU regulation on information privacy
HIPAA
Compliant to the HIPAA federal low to operate in USA
Try it for free, now
Try Raffle Now
Interested in finding out more?
At no cost to you, see how Raffle can help your business! Book a demo with our product specialists to dive into the possibilities of Raffle AI.
