AI-Powered Search and Chat for Unions

Boost engagement with your members

Increase member participation by implementing a seamless user experience that makes your website easy to navigate and gives members access to what they're looking for quickly without any issues.
Mikkel Lysgaard, Communications
"Raffle is a great tool for 24/7 member communication. Cooperation is always a pleasure, delivering solutions that keep our service top-notch."
Lars W.,
Insurance Advisor at CA

Common challenges in Unions

Limited bargaining power
Limited choice
A pain points for union customers is the limited bargaining power they have compared to larger, non-unionized companies. Another one is the inflexibility of union contracts.
Union customers may also experience pain points due to bureaucracy and red tape within the union organization. This can lead to delays in decision-making and a lack of responsiveness to the needs of union customers.
Finally, union customers may feel that they have limited choice when it comes to selecting suppliers or vendors. This can be due to exclusive contracts between unions and certain companies, or because union customers are required to use unionized labor for certain services. This can limit the options available to union customers and prevent them from finding the best deals or most suitable products or services.

Raffle for Customer Support

Frederik, Customer support professional
Prevent problems from escalating by providing your members with 24/7 support to address all their inquiries related to contracts, benefits, and concerns.
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It’s important that your members get what they need, when they need it; no matter the time. Provide round-the-clock assistance to reduce their need to contact member support.
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Gain the capability to accommodate any volume of member traffic on your website efficiently to ensure members always get the answers they need, no matter how complex their questions are.
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Boost employee performance by streamlining access to company knowledge, enabling instant answers within vast sets of complex data.
Control what content and sources Raffle has access to ensure your members get the most relevant and up-to-date information to their queries — guaranteeing reliable and accurate results.
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Makes it easy for your employees to find and access data to answer complex legal queries, tailored to their unique perspectives as employees with Raffle’s Hybrid Search technology.

Raffle for Human Resources

Judit, Human Resources
Enhance employee performance by giving them the ability to retrieve accurate answers instantly from complex data sets.
Feel secure with login-based search for both customers and employees, giving them access only to the resources meant for them according to their login credentials.
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Discover employees’ search needs and content gaps for informed content creation decisions.
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Decrease the time it takes to onboard new employees to expedite and enhance the efficiency of the workplace by enabling faster availability of company information.

Raffle for Marketing Professionals

Alberto, Marketing Professional
Improve user retention and high engagement with a seamless, user-friendly website that swiftly caters to members' inquiries and needs.
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Increase your understanding of your member’s interests, needs, and preferences to create content that truly resonates with them by using Raffle Insights.
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Download our Insight Papers

Hear it from your peers

Horesta handles their customer inquiries through Raffle

"The biggest improvement we have had for our website with Raffle is definitely that we now are able to focus on the most important content. But now we can actually see what our members need the most."
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Provide accurate and consistent answers to your customers' and employees' questions.  Improve customer satisfaction and streamline your operations with zero maintenance required.


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