AI-Powered Search and Chat for Unions

24/7 AI-based Member support

Give your members answers to all their questions regardless of the time of day and where the information is stored.
Hear it from your peers

HORESTA Maximizes Website Capability with Raffle

"It was often not very easy, the search we had on our website didn't always find what our customers needed, and so we really needed to be able to make the site more searchable."

Digital self-service for your members

No member likes to call support (and be put on a queue). With Raffle’s AI search and chat, your members can find the answers they need instantly, in any language they choose.

High accuracy

Raffle AI’s search technology always delivers the right results — regardless of spelling errors or different phrasing. Raffle is accessible to everyone, including your members from abroad.

Controllable data scope

Raffle AI is compatible with any data source you have, so you can select which sources you want Raffle to access. This also grants you an easier time complying with leading data security standards such as SOC 2 Type II, EU GDPR, and HIPAA.

Insights into member needs

Find out what your customers are searching for, what answers your website is lacking, and what pages are most commonly visited. Learn about what your customers need to know so you can help them before they even ask for help.


Use Raffle Search to let your customers instantly find the answers they are looking for. Raffle Search understands the context of all questions, even with different phrasing or potential spelling errors.
Your customers will always be the directed to the right section of the text, so they can find the answers they are looking for instantly.


Do you want to give your customers a more human and interactive experience? Use Raffle Chat.
Based on our search technology, Raffle Chat gives answers based on the top results, linking to the source. The answers are limited to only your sources, letting you remain in full control of the output.

Insights Dashboard

Get real-time information on what your customers are searching for and what information your website is missing. Get an understanding of what your customers need.

Top questions

Have the most popular questions visible on your Raffle widget, so that you can address the most pressing topics depending on the time of the year.

Quick to install

All you need to do in order to install Raffle is pick the sources you would like it to have access to, choose the widget you would like to use, and install the widget on your website and help center. It’s that easy!

Download our Insight Papers

What makes Raffle so accurate?
What are the different ways to implement Raffle?
Will Raffle integrate with all of my existing systems (e.g. Zendesk or Intercom)?
Which languages does Raffle support?
What is the technology behind Raffle?

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Interested in finding out more?

At no cost to you, see how Raffle can help your business!

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