Upgrade Your
Search
&
Chatbot
with Generative AI. Get complete control over AI with highly accurate, compliant, and secure solutions powered by Raffle.
Provide accurate and consistent answers to your customers' and employees' questions. Improve customer satisfaction and streamline your operations with zero maintenance required.
Safe generative models fine-tuned for you. Provide accurate human-like conversations powered by your content. Engage customers in a way that traditional robotic chatbots simply can't match.
Our analytics provide an all-time summary of the session traffic, an overview of routed support flow, and information on when and why customer support is contacted.
Raffle is the leading search engine powered by AI, designed for organizations, their employees, and customers. Our goal is to make searching and finding information easy while maintaining the integrity, accuracy, safety, and relevance of the data.
93% of business owners see customer service as extremely important to business success
Harvard Business Review by Mathilde Collins
"To deliver the desired service experience, teams must focus on enabling collaboration by eliminating silos that inhibit communication and collaboration."
Roughly 30% of the workday is spent searching for information
International Data Corporation
"60% [of company executives] felt that time constraints and lack of understanding of how to find information were preventing their employees from finding the information they needed."
Raffle's search engine embraces sustainability by exploring new technologies and strategies to reduce energy consumption and carbon footprint while maintaining high performance. We utilize pre-trained AI models, fine-tuning them to avoid energy-intensive full model retraining. Our architecture allows easy integration of new, smaller models, enhancing efficiency.
End-user privacy is fundamental
Ensuring the confidentiality and security of your personal information is a top priority for us.
Raffle is a great tool for 24/7 member communication. Cooperation is always a pleasure, delivering solutions that keep our service top-notch.
Lars W.
Insurance Advisor
Raffle Site Search provides instant answers 24/7 to all sorts of customer questions with sky-high support availability & service level.
Frida L.
Operations & Communications Coordinator
Insights show visitors' needs; we can configure Search tools to meet their expectations. Raffle is a trusted partner focused on our success & open to new ideas. They understand our goals and help improve our business & customer experience.
Jesper M.
Knowledge Manager
Finding the necessary information quickly without having to seek assistance from others or recreate previously unsearchable documents will save us a lot of time. Raffle Search instantly gives right results on >500K docs, 6 languages.
Morten R. O.
CTO
Great onboarding experience, delivering on the promise with clear expectations and understanding of our technical set-up. They actively listen and respond to our needs. Raffle's Search empowers citizens in our municipality with a direct path to easily find all necessary information to stay informed.
Kristian E. B.
Head of Communications & Business Support
Raffle boosts our website search: 89% of customer inquiries are answered instantly. Implementation was super easy. We were up and running in a short time. Raffle just works immediately.
Hanne T.
Digital Marketing Manager
Raffle's "Banners" helps handle high volumes of questions by providing instant answers on the website, effectively controlling the flow of inquiries. Like turning off the tap! Our support team can feel a significant decrease in incoming calls. Customers now resolve most of their queries with Raffle on our website.
Jes A.
Marketing & Ecommerce Manager
Implementation was quick, even with a complex intranet login. Raffle is really good at adapting to different environments. Raffle Search is rapidly advancing and its configurations are typically straightforward to implement.
Kasper A.
Head of Department
Raffle kept their promise of delivering instant, accurate answers to our members 24/7, and more so. Before Raffle, we lost customers having a time-consuming and poor chatbot & search set-up. Raffle solved that instantly. Insights reveal online visitor needs and expectations. We effortlessly configure search tools for seamless self-service experiences.