The self-service automation platform

Upgrade Your Search & Chatbot with Generative AI. Get complete control over AI with highly accurate, compliant, and secure solutions powered by Raffle.

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Raffle serves +2 million people and is trusted by industry-leading companies

Accuracy

Get unmatched Accuracy out of the box, 3 times more reliable than traditional search.

Control

Be in charge of how Raffle works, choose how we appear, and what sources we use.

Find out How

Security

Feel secure with Raffle AI. We comply with SOC2, GDPR, WASP2, and HIPAA regulations.

About Security

Sustainability

Achieve the same great output with only a tiny fraction of the power needed before.

How we Operate

Insights

Gain insight into what drives customers to your website, what sells, and what doesn't.

Discover Insights

"With raffle we now have a great search that answers 89% of customer inquiries instantly."

Hanne Thorsgaard, Digital Marketing Manager at E.on.

Read our Customer Stories

Discover our products

Search

Provide accurate and consistent answers to your customers' and employees' questions. Improve customer satisfaction and streamline your operations with zero maintenance required.

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Chat

Safe generative models fine-tuned for you. Provide accurate human-like conversations powered by your content. Engage customers in a way that traditional robotic chatbots simply can't match.

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Upgrade your search in 20 minutes

Replace your current search engines with Raffle.

How to implement Raffle

36%

Reduce calls by over 36% on average.
Increase customer self-service and ticket deflection!

Learn more about how Raffle Summary improves your self-service

Hear it from your peers

Search used to be difficult, but we've made it easy

All Customer Stories

Profil Rejser has inspired Danes with exceptional global travel experiences specializing in tailor-made holidays, cruises, and business trav

Learn how easy it was for Blue Water Shipping to implement Raffle's AI-powered search engine onto their website.

Learn how Raffle's AI-powered search engine has improved HORESTA's customers' experience on its website.

Learn how Raffle's intuitive search engine has improved one of our valued clients, om | nieuwe energie.

Hear from Nora, from Energy company E.on, how using Raffle not only saves time but also helps with onboarding.

Hear from Jesper, Knowledge Manager in Technology company Visma, how his colleagues can't live without Raffle.

Hear from Kristian E. Beyer at Energy company Frederiksberg Forsyning, how Raffle Site Search took the guessing out of customer service.

Dansk Magisterforening is an academic trade union with over 68,000 humanities, natural sciences, and social science bachelors, masters, and

Raffle Insights

Our analytics provide an all-time summary of the session traffic, an overview of routed support flow, and information on when and why customer support is contacted.

Why Raffle is needed

Sustainability at Raffle

Raffle's search engine embraces sustainability by exploring new technologies and strategies to reduce energy consumption and carbon footprint while maintaining high performance. We utilize pre-trained AI models, fine-tuning them to avoid energy-intensive full model retraining. Our architecture allows easy integration of new, smaller models, enhancing efficiency.

End-user privacy is fundamental

Ensuring the confidentiality and security of your personal information is a top priority for us.

SOC 2

Data Processing Agreement

GDPR Compliant

HIPAA Compliant

Raffle is a great tool for 24/7 member communication. Cooperation is always a pleasure, delivering solutions that keep our service top-notch.

Lars W.

Insurance Advisor

Raffle Site Search provides instant answers 24/7 to all sorts of customer questions with sky-high support availability & service level.

Frida L.

Operations & Communications Coordinator

Insights show visitors' needs; we can configure Search tools to meet their expectations. Raffle is a trusted partner focused on our success & open to new ideas. They understand our goals and help improve our business & customer experience.

Jesper M.

Knowledge Manager

Finding the necessary information quickly without having to seek assistance from others or recreate previously unsearchable documents will save us a lot of time. Raffle Search instantly gives right results on >500K docs, 6 languages.

Morten R. O.

CTO

Great onboarding experience, delivering on the promise with clear expectations and understanding of our technical set-up. They actively listen and respond to our needs. Raffle's Search empowers citizens in our municipality with a direct path to easily find all necessary information to stay informed.

Kristian E. B.

Head of Communications & Business Support

Raffle boosts our website search: 89% of customer inquiries are answered instantly. Implementation was super easy. We were up and running in a short time. Raffle just works immediately.

Hanne T.

Digital Marketing Manager

Raffle's "Banners" helps handle high volumes of questions by providing instant answers on the website, effectively controlling the flow of inquiries. Like turning off the tap! Our support team can feel a significant decrease in incoming calls. Customers now resolve most of their queries with Raffle on our website.

Jes A.

Marketing & Ecommerce Manager

Implementation was quick, even with a complex intranet login. Raffle is really good at adapting to different environments. Raffle Search is rapidly advancing and its configurations are typically straightforward to implement.

Kasper A.

Head of Department

Raffle kept their promise of delivering instant, accurate answers to our members 24/7, and more so. Before Raffle, we lost customers having a time-consuming and poor chatbot & search set-up. Raffle solved that instantly. Insights reveal online visitor needs and expectations. We effortlessly configure search tools for seamless self-service experiences.

Benjamin D.

Digital Manager

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