Search made human and simple to use

Innovative companies use Raffle's AI powered search engines to enhance their search capabilities, facilitate knowledge sharing, and gain deep insights into the behavior and needs of both customers and employees.
Raffle serves +2 million people and is trusted by industry-leading companies
Complete solution

A plug-and-play search and insights engine

We believe that companies already possess the data they need to succeed and reach their full potential. That’s why we’re dedicated to making search more accessible through the use of AI technology. Our search solutions - including Website Search, Workplace Search, and In-App Search - make it easy for companies to organize and optimize their existing content.
With Raffle Search, you can streamline your search process and make the most of your data. We use AI to improve companies’ customer and employee understanding through tracking interactions and utilizing behavior analytics for data insights such as trending questions, knowledge gaps, and resolution rates, thereby enhancing communication and support.

Four steps to enhance your search today

Replace your current search engines with Raffle.
Connect your sources and tools with connectors
Choose your search widget or connect our API
Embed your Raffle widget
Start finding what you're searching for in one search bar


Decrease in incoming queries


Resolution rates using Raffle


Supported languages

Website Search

Give your customers easier navigation on your website, more access to the information they need, and gain valuable insights at the same time with our Website search.

Workplace Search

Boost productivity and profits with Raffle's Workplace Search. Enable quick and easy access to information, saving time and increasing employee efficiency.

Customer Service

The Customer service extension is a browser extension that works 24/7 to predict and answer questions using information from your company sources.
Understand Raffle

Learn about our features

Behavior Analytics

Raffle Insights offers behavior analytics to help you understand your customers and employees better. Our analytics provide an all-time summary of session traffic, an overview of routed support flow, and information on when and why customer support is contacted. This data can help you make data-driven decisions and can also show the savings facilitated by Raffle.
Benjamin D., Digital Manager
"Insights show visitor needs/expectations.
We can easily configure Search tools for self-service."
Benjamin D.,
Digital Manager at Krifa

GPT Summary

Our GPT Summary tool utilizes advanced AI technology to help you create concise and easy-to-understand summaries of your content. By taking the top search results from your data, it condenses the information into one clear answer.
Improving engagement with your target audience.

Trending Questions

Our Trending questions tool lets you see what's trending in any time frame you choose. It even allows you to drill down to specific search queries. Plus, if you come across any answers that are incorrect, you can let Raffle know so it can fix them next time it trains the model.

Knowledge Gaps

Sometimes, people search for things that you don't have information on just yet. Our Knowledge Gap tool uses an algorithm to identify and cluster topics, allowing you to identify knowledge gaps and create short-form banner solutions to better serve your customers and employees in real time.

Resolution Rates

Raffle Insights tracks how well and how fast customer issues are being resolved. We look at how many problems were solved and how long it took to solve them. You can see if customers are getting help quickly and if there are any issues with the process. This can help you improve customer service and to fix problems.
Understand our mission

Why Raffle exists

Data is the new currency, but it’s becoming harder to find.

Data is growing faster than most companies can handle, leading to wasted time and lost productivity for employees and frustration for customers. Quick and seamless access to data is crucial for success in a world where it is as valuable as currency.

Traditional search is unable to keep up.

Traditional search methods are inadequate for companies trying to make their data discoverable. Raffle search uses natural language processing and understanding to mimic human behavior and serve user needs with a forgiving search system.

With countless tools, comes countless problems.

Raffle uses intelligent technology to organize and optimize company data, by understanding areas with knowledge gaps and then using our Banners tool to create temporary answers to solve those problems in real time.

Connect your source to get started

Connect your tools and sources.
Integration with Raffle
Integration with Raffle
Integration with Raffle
Integration with Raffle
Integration with Raffle
Integration with Raffle
Integration with Raffle
Integration with Raffle
Integration with Raffle

Why Raffle is needed

End-user privacy is fundamental

Ensuring the confidentiality and security of your personal information is a top priority for us.
Hear it from your peers

Search used to be difficult, but we've made it easier

Learn how Raffle's AI-powered search engine has improved HORESTA's customers' experience.
Learn how Nieuwe Energie uses Raffle to enhance customers' experience on their website
Learn how Visma Economic uses Raffle to increase customer satisfaction and onboarding of employees
Learn how E.on uses Raffle to increase customer satisfaction and onboarding of employees
Learn how Frederiksberg Forsyning uses Raffle to increase customer satisfaction and onboarding
Learn how Dansk Magisterforening uses Raffle to increase customer satisfaction and onboarding

Trusted by industry leaders

Get a free search benchmark on your data.
Lars W.
Insurance Advisor

Raffle is a great tool for 24/7 member communication. Cooperation is always a pleasure, delivering solutions that keep our service top-notch.

Frida L.
Operations & Communications Coordinator

Raffle Site Search provides instant answers 24/7 to all sorts of customer questions with sky-high support availability & service level.

Jesper M.
Knowledge Manager

Insights show visitors' needs; we can configure Search tools to meet their expectations. Raffle is a trusted partner focused on our success & open to new ideas. They understand our goals and help improve our business & customer experience.

Morten R. O.

Finding the necessary information quickly without having to seek assistance from others or recreate previously unsearchable documents will save us a lot of time. Raffle Search instantly gives right results on >500K docs, 6 languages.

Kristian E. B.
Head of Communications & Business Support
Frederiksberg Forsyning

Great onboarding experience, delivering on the promise with clear expectations and understanding of our technical set-up. They actively listen and respond to our needs. Raffle's Search empowers citizens in our municipality with a direct path to easily find all necessary information to stay informed.

Hanne T.
Digital Marketing Manager

Raffle boosts our website search: 89% of customer inquiries are answered instantly. Implementation was super easy. We were up and running in a short time. Raffle just works immediately.

Jes A.
Marketing & Ecommerce Manager

Raffle's "Banners" helps handle high volumes of questions by providing instant answers on the website, effectively controlling the flow of inquiries. Like turning off the tap! Our support team can feel a significant decrease in incoming calls. Customers now resolve most of their queries with Raffle on our website.

Kasper A.
Head of Department

Implementation was quick, even with a complex intranet login. Raffle is really good at adapting to different environments. Raffle Search is rapidly advancing and its configurations are typically straightforward to implement.

Benjamin D.
Digital Manager

Raffle kept their promise of delivering instant, accurate answers to our members 24/7, and more so. Before Raffle, we lost customers having a time-consuming and poor chatbot & search set-up. Raffle solved that instantly. Insights reveal online visitor needs and expectations. We effortlessly configure search tools for seamless self-service experiences.