SUPPORT CHANNELS

An Omnichannel Support Solution

Collect relevant information, improve phone support and provide an easy-to-use interface for customers.
phone support

Phone Support

We offer a phone support feature in our Support Channel extension to provide quick and efficient help to customers who need to speak to someone directly and resolve an issue or get the help they need.

Contact form support

The contact form support feature makes it easier for your representatives to respond quickly and accurately to your customer's inquiries and concerns.
You can add specific fields to the contact form to collect relevant information such as account, order, or product number. Ensuring that your customer support team has all the necessary information to provide efficient and effective assistance to your customers.
contact form support

Live Chat Integration

From Raffle Chat to Live Chat, seamlessly
chat with us
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Chat Support

Our chat support feature is an easy-to-use customizable interface that integrates with any vendor you currently use. So you can get the same excellent service no matter your platform. With chat support, your customers can get help at their convenience.

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