To give your users the optimal digital experience, your Support Channels can be set up inside the UI Component to accomodate users need to chat with an employee, call, email, or contact you via forms and more.
Based on your content, autocomplete provides your users with relevant suggestions to save their time and get inspired while searching.
Top Questions
Improve your user journey by giving users quick access to the most popular topics through your UI Components or via the API. This enable your users to get answers to commonly asked questions quickly and to guide them to the content you believe is most relevant over time.
Easily flag crucial information and provide temporary answers during unexpected events with our Banners, until permanent solutions can be implemented. Links, pictures, and videos can be included in these answers.
Trusted by +10M users on Utility, Government and University websites
Raffle's three main values
Accuracy
Unmatched accuracy out of the box, at least 3 times better than your search and chat today.
Control
Be in charge of how Raffle works. Choose configurations, the sources, tuning options, and and how it shows.
Security
Feel secure with Raffle. We are frequently audited on SOC2-Type 2 and fully GDPR, WASP2 & HIPAA compliant.
Raffle AI Search FAQs
How quickly are new answers automatically created by Raffle?
Raffle Search creates relevant answers to questions based on specific data sources that you have fed it. While these answers are quickly and automatically generated by Raffle, how up-to-date they will be depends on the frequency of our AI’s crawling of your data sources. Depending on the pricing plan you choose, this crawling can happen either daily or weekly.
What is the technology behind Raffle AI Search?
Raffle AI is a cloud-based tool running on AI that allows employees across all industries easy access to any and all company knowledge 1. Raffle search uses natural language processing and understanding to mimic human behavior and serve user needs with a forgiving search system 2. Raffle AI is powered by artificial intelligence and uses deep learning models such as PyTorch 3. According to a LinkedIn post by Raffle AI, they use a combination of natural language processing, machine learning, and deep learning to power their search engine 4. Raffle AI has secured an $18 million commitment for continued development, which suggests that they are continuing to invest in and improve their technology 5.
What are the benefits of Raffle AI Search?
Raffle outperforms traditional search by 2.5x out of the box.Unlike traditional, also referred to as broken search, that counts words and works like a dictionary, Raffle reads the whole text like a human being. A dictionary gives you words and synonyms, whereas the entire text gives you context and intention. That is why Raffle will guide you to the correct destination, no matter what words you use, to ask for the same thing. If you want to hear more about Raffle search for your website, please don't hesitate to contact us.
How much does it cost?
Raffle starts at € 0,25 per credit. You can start a free trial today and then upgrade to paying per credit anytime. If you want to go for a package, reach out to us today to hear about the different pricing options we offer. 1.
How long does it take to implement?
Raffle’s AI-powered search delivers accurate results from day one, because it employs a deep-learning methodology that operates under a zero-shot model. Meaning it doesn’t require any coding, maintenance, or training data for new customers. Integrating it onto your website takes 20 minutes and then you’re done!
What systems does Raffle integrate with?
Raffle can read data in most formats, whether it's a webpage, intranet link, PDF, word document or support article. Raffle supports most CMS providers, such as Webflow, WordPress, Umbraco, Drupal, and even headless websites. You can also integrate it with your intranet or helpdesk, such as Zendesk or Intercom. All sources can be added to one single search bar, making it easy for your customers or employees to find whatever they need from one place.
Try the AI search an chat solution that understands the meaning