AI Search & Summary

Give users the answers they need

Search that just works and summarises the top results. No code and no manual work needed.

Better in every way

+90% Accuracy

Combining the raffle vector Search with LLMs and traditional keyword Search gives you the best of all worlds, and a Search that understands you, no matter how you ask.

Zero setup time

The raffle RAG platform automatically crawl your data as well as index, train and finetune your custom model. After this you just configure your widgets and install the search bars.

Anonymising Data

We anonymise CPR/SSN/ID numbers, emails, addresses and phone numbers as part of our GDPR security control set. Check our SOC 2 Type report.

Power and control

Raffle creates your own unique models, while training on your content sources. This gives you full control and great insights, that a general model cannot give you.

See it in action

Utilise clever solutions already tested an implemented by many

You have never experienced a search so easy to implement.

raffle AI Language Models trained on your content

The model is yours and knows your data, including industry specific nuances. This unique advantage guarantees superior accuracy compared to other solutions.

Automatic content crawling

Point to the content sources you want answers to come from, and raffle then handles the crawl automatically on any type of data - from html to PDFs. Any changes in the content are synced periodically, or continously.

Widgets, Templates or Search API?

The setup time is short and swift. The raffle RAG Platform gives you different customisable layouts to chose from or a Search API to keep your current design.

Third Party Integrations

Seamlessly integrate with any website (CMS or advanced framework), ticket systems, Intranet solutions, Helpcenters and the like. Raffle integrates with the different systems or solutions you already use.

Increase user experience massively, in no time

Offer great answers to your visitors and users

raffle AI Summaries are custom generated answers that summarises the relevant search results. This gives users an easy-to-understand, intuitive and compiled answer.
Raffle AI Search AI Summary feature
Raffle AI Search Top questions feature

Enhance self-service options

Give users a shortcut to the most common questions or guide users to the content you believe is most relevant.

Guide and inspire users by completing their search sentence

Based on your content and previous questions, autocomplete provide your users with relevant suggestions
Raffle AI Search Autocomplete feature
Raffle AI Search Support Channels feature

Linking the user to different support options when having complex questions

What questions lead to support and what support channels are used? Those insights are vital if you want to improve the user experience.

You are in full control of the search results

Boost results and content

Raffle gives you a +90% accuracy out of the box, but you may want to boost specific content for various reasons. Re-rank allows you to easily boost answers and content.
Raffle AI Search Re-Rank feature
Raffle AI Search Rules Engine feature

Link specific questions to content, to enforce certain results

You can enhance content visibility. Linking to specific content gives you the possibility to improve visibility of that particular content.

Fill the gap when important content is on other websites or temporary

Easily flag crucial information and provide temporary answers during unexpected events with our Instant Answers. Also link to other websites if content is relevant but just not yours to have.
Raffle AI Search Instant Answers feature
1export const fetchSearchResults = async (query: string) => {
2  const url = urlBuilder(routes.searchURL, {
3    uid,
4    query,
5    preview: "true",
6    device: "desktop",
7    "session-id": sessionId,
8  });
9  const response = await fetch(url);
10  const data = (await response.json()) as SearchResultsResponse;
11  return data.results;
12};
13
14export const fetchSummary = async (query: string) => {
15  const url = urlBuilder(routes.summaryURL, { uid, query });
16  const response = await fetch(url);
17  const data = await response.json();
18  return data as SummaryResponse;
19};

Full flexibility with our Search APIs

If you want to keep your current design or built your own self-service tools, you can easily do this with our Search and Chat API.

Mobile app support

Add Raffle to you app to gain the ability to open local files on any local server drive or your desktop from your search results.

Search in Video & Speech

Extract information from video and audio by generating transcripts and searching for specific sequences of text within them.

Specialists on industries which must ensure compliant and accurate results

A reliable self-service means happier visitors and reduced costs for you.
Make sure your citizens get accurate answers. Reduce waiting times, calls and frustration while improving the overall user experience.
Offer immediate relevant information and clear call to action. Every single time.
Accommodate large volume of traffic and increase customer engagement by making information easy to find.
Give your members answers to all their questions regardless of the time of day and where the information is stored.

AI Search FAQs

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Raffle Difference?