We pride ourselves on our high commitment and compliance standards—SOC2, GDPR, OWASP, and HIPAA—which ensure that your security and privacy remain our priorities.

Our mission at Raffle is to revolutionise data access and utilisation, empowering businesses to unlock their full potential.

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Our Commitment to You

At Raffle AI, innovation in AI is matched by our dedication to data protection. Our commitment to you is reflected in the robust security measures we've implemented:

•EU Data Sovereignty: We exclusively store EU customer data in our Netherlands-based data centres, ensuring compliance with strict European data protection regulations.

•Military-Grade Encryption: Your information is safeguarded using AES 256-bit encryption at rest and TLS 1.2 protocols in transit, the same standards used to protect classified government data.

•Continuous Compliance: We maintain SOC 2 Type II certification, demonstrating our ongoing commitment to the highest data security and privacy standards.

•Comprehensive Security Framework: Our multi-layered approach includes regular scans, strict access controls, and adherence to the principle of least privilege.

Raffle.AI Security: Validated by Industry Titan Deloitte

Raffle.Ai's systems, processes and security controls are subject to regular reviews by Deloitte, a globally recognised auditing firm. This independent validation serves as an additional layer of assurance for clients, reinforcing the effectiveness of Raffle.ai's security controls.

The SOC 2 Compliance Imperative in the Data Breach Era

SOC 2 (Service Organization Control 2) is a rigorous auditing standard developed by the American Institute of Certified Public Accountants (AICPA). It focuses on an organisation's reporting controls related to system security, availability, processing integrity, confidentiality, and privacy. The Type II certification specifically evaluates the operational effectiveness of these controls over an extended period, typically 6-12 months.

In an era where data breaches are becoming increasingly common and costly, SOC 2 compliance is more critical than ever. According to a recent IBM report, the average cost of a data breach in 2024 reached $4.88 million, a 10% increase over the last year. The stakes are even higher for AI companies handling vast amounts of sensitive data.

Long-term Financial Implications

The financial repercussions of data breaches extend beyond immediate costs:

• 51% of breach-related costs are incurred in the first year following the incident.

• Breaches with lifecycles exceeding 200 days cost an average of $5.46 million, significantly higher than those resolved more quickly.

Choose Raffle AI

Security and Compliance: Raffle AI's Commitment to Excellence

Cutting-Edge Infrastructure: 

Raffle AI's digital fortress is built on a secure, state-of-the-art architecture. We utilize our own GPUs for offline AI model training, ensuring our development activities don't impact live services and are 100% private server based. Meanwhile, our customer-facing applications are hosted on Microsoft Azure, leveraging its robust security features and global network of data centres in Europe for European clients and in the US for US clients. This increases performance and security, allowing us to innovate without compromising service stability.

Government Grade Encryption: 

We don't just encrypt your data; we fortify it. All customer data is protected using AES 256-bit encryption at rest; the same standard governments use to secure information. We employ TLS 1.2 protocols in transit, ensuring your data remains unreadable to potential interceptors. This level of encryption makes it virtually impossible for unauthorized parties to decipher your information.

Raffle AI stands out in the AI-powered search industry not only for its SOC 2 Type II compliance but also for its compliance with other crucial standards:

1. GDPR Compliance: Ensuring that we meet the stringent data protection requirements of 

the European Union. The largest Nordic lawyer firm is validating and certifying our compliance continuously, ensuring all updates of the laws are implemented and taken into account, immediately.

2. OWASP Adherence: Following the Open Web Application Security Project guidelines to protect against common web application vulnerabilities.

3. HIPAA Compliance: Safeguarding sensitive military and government information under U.S. regulations.

Cost Savings

By partnering with a compliant service provider like Raffle AI, clients can save millions in breach-related costs. The IBM report mentioned earlier indicates that "organisations with mature zero trust deployments had breach costs that were $1.17 million lower than organisations without zero trust".

Regulatory Compliance Support

Our multi-faceted compliance can help streamline our clients' regulatory requirements, particularly in sensitive industries like Government (HIPAA) and for companies operating in the EU (GDPR).

Transparency and Trust

Access to our SOC 2 report provides transparency into our security practices, building trust with our clients and their stakeholders. You can access it here: LINK

Privacy 

We take your privacy seriously. Our systems anonymise your personal information during transit, ensuring we never retain identifiable data. With Raffle AI, your and your users' data remain yours alone.

Raffle.ai takes user privacy and data protection seriously by implementing a "No Cookies" approach, meaning the platform does not unnecessarily store or request personal data. This privacy-enhancing feature can be described as follows:

No Data Collection or Storage

Raffle.ai's "No Cookies" policy means that the platform does not:

•Store persistent cookies on users' devices

•Collect or retain unnecessary personal information

•Track user behaviour across sessions

Enhanced User Privacy

By not asking for or storing user data, Raffle.ai:

•Minimises the risk of personal data breaches

•Reduces the potential for unauthorised access to user information

•Aligns with data minimisation principles

Raffle AI, privacy isn't just a feature; it's a fundamental principle. Our AI Search and Chat is made to anonymise personal data in transit, ensuring that no personally identifiable information is stored in our systems. 

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We treat your data access like a VIP entry at the most exclusive event.

We've implemented a multi-layered approach to access control. This includes regular access reviews, and the principle of least privilege. Our Customer Lockbox feature on Azure ensures that even Microsoft cannot access content for service operations without our explicit approval.

Join the New Era of Customer Service 

By choosing Raffle AI, you're not just selecting a service provider – you're partnering with a company that prioritises your data security above all else. Our cutting-edge AI solutions are built on a foundation of trust, ensuring that your information remains protected as you leverage the power of our innovative technology.

Join us on this journey toward exceptional security, and let Raffle AI empower your business with the trust it deserves.