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Raffle Chat Product Launch
RaffleChat Product Launch event in Copenhagen, signalling the official unveiling of our exciting new product to our valued customers.
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Blog
Blog
November 8, 2022
Do Customers Care about Self-Service Really?
Customers want self-service options that are smarter, faster, and more convenient, but often businesses are not meeting these demands.
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Blog
November 4, 2022
Unlock the Productivity of Your Employees: Get back to real work
Raffle provides a turnkey solution for unlocking employee productivity by giving employees greater access to information.
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Blog
October 21, 2022
Why the Onboarding Process is Broken
Raffle Workplace Search offers a seamless search experience of the company's knowledge database, key for a good onboarding experience.
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Blog
January 8, 2022
How to manage a remote customer service team
Here are some tips and tricks on how to improve the remote work experience and deliver excellent customer service.
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Blog
March 4, 2021
7 reasons why you should offer 24/7 customer service
In this post, we defend the main reasons for implementing 24/7 customer support, how AI can help, and offer some next steps.
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Blog
March 4, 2021
5 ways to help your agents with Artificial Intelligence (AI)
Uncover the benefits AI technology can have for employee productivity and customer service in this post.
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Blog
March 4, 2021
Understanding: The key to Danish life... and business
Denmark is known as progressive, leading the way in green innovations, quality of life, and opportunities! See how Raffle seizes it all.
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Blog
January 20, 2021
A day in the life of a Data Scientist
Come spend day with a Raffle Data Scientist to understand the job description and Raffle operations.
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Blog
January 8, 2021
What AI can and can’t (yet) do for businesses
AI is reshaping how companies do business by developing computer systems to be able to perform tasks that usually demand human intelligence.
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Blog
January 8, 2021
14 stats that prove the importance of self-service technology in customer service
These statistics stress the importance of self-service in the digital customer experience, Raffle Site Search uses AI to make this possible.
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Blog
January 8, 2021
Why 2021 will be the year chatbots technology changes forever
Why do chatbots not work? They are fake conversations with no real solutions, while Raffle delivers quick and accurate solutions.
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Blog
January 8, 2021
The complete artificial intelligence in customer service glossary
Learn the evolution of AI from a symbolic algorithm to a machine that can mimic human intelligence.
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Blog
January 8, 2021
6 things to do before you hire more customer support staff
Raffle presents 6 solutions that are efficient and cost-effective ways to solve many of your customer service challenges.
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Blog
January 8, 2021
Conversational AI: to chatbot or not to chatbot?
Chatbots were all the rage a few years ago, yet they have major limitations. Let's examine the reasons why.
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Blog
April 16, 2020
What is a real AI company?
These days AI is an over-hyped buzzword, and not many people really know what AI actually is.
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