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Learn how Raffle helped Telmore in reducing incoming traffic

See how thousands of Raffle saves Telemore 600 hours monthly by eliminating calls by answering 75% of customer inquires with Raffle Site Search.

Situation

Telmore needed a powerful tool that could help eliminate a large portion of their customer service inquiries.

Solution

Raffle was implemented on their webpage within a few weeks.

Impact

Thousands of customers use raffle every week. Of those, 75% find the answers they are searching for. Since Raffle saves them over 600 hours per month by eliminating the questions for which customers can find answers themselves, Telmore has experienced a major reduction in incoming traffic.