Raffle can give a fast, accurate search for essential information employees need, stored on Box across all tools. A powerful search engine with no need for maintenance or manual work will provide the correct answer 96 % faster than today's search engines.
Raffle understands Natural Language, context, and intention like a human being. Use intuitive phrasing to get guided to the correct answer.
Understand what you miss
Get an overview of what questions your content doesn't answer. Raffle groups these questions into Knowledge Gaps,making it straightforward to focus on producing relevant content.
React quickly to needs
Instantly fill out your Knowledge Gaps by connecting short-form Campaign answers.
Monitor everybody's mind
Get a grouped overview of customer or employee interest areas with Trending Questions.
Follow behaviour analytics
Become data-driven from Raffle Insights and get a clear understanding of how your customers and employees think. Monitor the time released and the savings facilitated by Raffle.
Raffle will find the exact information needed.
With Raffle AI search engine, it is possible to find information on a massive platform like Box, reducing the frustration of looking in vain for important information or data, when time is essential for customer support.
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Raffle will find the exact information needed.
With Raffle AI search engine, it is possible to find information on a massive platform like Box, reducing the frustration of looking in vain for important information or data, when time is essential for customer support.
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A search engine to improve transparency.
Raffle will improve transparency in the data and information across all tools on Box, reducing the knowledge gap for the employees to give an empowering scale for employee efficiency.
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One search across multiple tools.
Get a powerful search engine to understand the search case from employees to connect it with the information needed across multiple tools. Avoid time spent on employees searching in vain and increase time spent on actual supporting the customer by 25%.
End-user privacy is fundamental
Ensuring the confidentiality and security of your personal information is a top priority for us.