AI Search & Summary
Give users the answers they need
Search that just works and summarises the top results. No code and no manual work needed.
Better in every way
+90% Accuracy
Combining the raffle vector Search with LLMs and traditional keyword Search gives you the best of all worlds, and a Search that understands you, no matter how you ask.
Zero setup time
The raffle RAG platform automatically crawl your data as well as index, train and finetune your custom model. After this you just configure your widgets and install the search bars.
Anonymising Data
We anonymise CPR/SSN/ID numbers, emails, addresses and phone numbers as part of our GDPR security control set. Check our SOC 2 Type report.
Power and control
Raffle creates your own unique models, while training on your content sources. This gives you full control and great insights, that a general model cannot give you.
Utilise clever solutions already tested an implemented by many
You have never experienced a search so easy to implement.
raffle AI Language Models trained on your content
The model is yours and knows your data, including industry specific nuances. This unique advantage guarantees superior accuracy compared to other solutions.
Automatic content crawling
Point to the content sources you want answers to come from, and raffle then handles the crawl automatically on any type of data - from html to PDFs. Any changes in the content are synced periodically, or continously.
Widgets, Templates or Search API?
The setup time is short and swift. The raffle RAG Platform gives you different customisable layouts to chose from or a Search API to keep your current design.
Third Party Integrations
Seamlessly integrate with any website (CMS or advanced framework), ticket systems, Intranet solutions, Helpcenters and the like. Raffle integrates with the different systems or solutions you already use.
Increase user experience massively, in no time
Offer great answers to your visitors and users
raffle AI Summaries are custom generated answers that summarises the relevant search results. This gives users an easy-to-understand, intuitive and compiled answer.
Enhance self-service options
Give users a shortcut to the most common questions or guide users to the content you believe is most relevant.
Guide and inspire users by completing their search sentence
Based on your content and previous questions, autocomplete provide your users with relevant suggestions
Linking the user to different support options when having complex questions
What questions lead to support and what support channels are used? Those insights are vital if you want to improve the user experience.
You are in full control of the search results
Boost results and content
Raffle gives you a +90% accuracy out of the box, but you may want to boost specific content for various reasons. Re-rank allows you to easily boost answers and content.
Link specific questions to content, to enforce certain results
You can enhance content visibility. Linking to specific content gives you the possibility to improve visibility of that particular content.
Fill the gap when important content is on other websites or temporary
Easily flag crucial information and provide temporary answers during unexpected events with our Instant Answers. Also link to other websites if content is relevant but just not yours to have.
1export const fetchSearchResults = async (query: string) => {
2 const url = urlBuilder(routes.searchURL, {
3 uid,
4 query,
5 preview: "true",
6 device: "desktop",
7 "session-id": sessionId,
8 });
9 const response = await fetch(url);
10 const data = (await response.json()) as SearchResultsResponse;
11 return data.results;
12};
13
14export const fetchSummary = async (query: string) => {
15 const url = urlBuilder(routes.summaryURL, { uid, query });
16 const response = await fetch(url);
17 const data = await response.json();
18 return data as SummaryResponse;
19};Full flexibility with our Search APIs
If you want to keep your current design or built your own self-service tools, you can easily do this with our Search and Chat API.
Specialists on industries which must ensure compliant and accurate results
A reliable self-service means happier visitors and reduced costs for you.
Make sure your citizens get accurate answers. Reduce waiting times, calls and frustration while improving the overall user experience.
Public and Utilities
Offer immediate relevant information and clear call to action. Every single time.
Education
Accommodate large volume of traffic and increase customer engagement by making information easy to find.
Energy and Telco
Give your members answers to all their questions regardless of the time of day and where the information is stored.
Unions
AI Search FAQs
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