AI assist

Give the help users really need 24/7

Built secure, hallucination free AI Agents, Chatbots and Assistants on your content, giving users a seemless and exceptional service
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1

Hallucination free and extremely accurate

100% hallucination free

The raffle RAG platform gives you full control to built 100% hallucination free AI Assist, Chatbots and Agents. No code needed.

Zero setup time

raffle automatically crawl your data as well as index, train and finetune your custom models. You just configure your widgets or API, and install the scripts.

Anonymising Data

We anonymise CPR/SSN/ID numbers, emails, addresses and phone numbers as part of our GDPR check. See our SOC 2 Type report.

Power to control

Raffle creates your own unique models, with your content sources. This gives you full control and great insights, that general models cannot give you.

See raffle in action

Utilise clever solutions already tested and implemented by many

Large Language Models trained on your content

The model is yours and knows your data, including industry specific nuances. This unique advantage guarantees superior accuracy compared to other solutions.

Automatic content crawling

Point to the content sources you want answers to come from, and raffle handles the crawl automatically on any type of data - from html to PDFs. Any changes in the content are synced periodically, or continously.

Widgets, Templates or Search API?

The setup time is short and swift. The raffle RAG Platform gives you different customisable layouts to chose from or a Search API to keep your current design.

Third Party Integrations

Seamlessly integrate with any website (CMS or advanced framework), ticket systems, Intranet solutions, Helpcenters and the like. Raffle integrates with the different systems or solutions, you already use.

You choose how it should behave

Multilingual

Offer great service in all languages

Choosing the Multilingual option in the raffle RAG Platform gives you the possibility to provide excellent answers in all languages.

Your content or website may be in one language only (eg. Italian, Dutch, English, Danish....) but raffle understands any language and will create the right answers in the language of the question.
AI Chat example of multilingual conversation
AI Chat tone of voice example

Tone of Voice

Choose how to address your audience

You can instruct your Assistant to maintain different Tone of Voices, to reflect your company culture.

User Feedback

Track your visitors satisfaction

With Chat Conversation History you can monitor how your visitors are being assisted by your AI Assistant. In addition, you can activate the possibility of receiving feedback to help you measure satisfaction.
AI Chat example of feedback banner after a conversation

Increase the service level with your new AI Assistant

Boost results and content sources when relevant

Raffle gives you a +90% accuracy out of the box, but you may want to boost specific content for various reasons. Re-rank allows you to easily boost answers and content.
Raffle AI Search Re-Rank feature

Link specific questions to content, to enforce certain results

You can enhance content visibility. Linking to specific content gives you the possibility to improve visibility of that particular content.
Raffle AI Search Rules Engine feature

Fill the gap when important content is not in your content

Easily flag crucial information and provide temporary answers during unexpected events with Instant Answers. Also link to other websites if content is relevant, but just not yours to have.
Raffle AI Search Instant Answers feature
Discover Raffle AI Search

Support your visitors experience

Raffle AI Search Top questions feature

FAQs to the top of your search to facilitate user self-service

Enable your users to get answers to commonly asked questions quickly and to guide them to the content you believe is most relevant over time.
Read more about Top Questions

For most complex issues, link to a different support without leaving the app

Accomodate users need to chat with an employee, call, email, or contact you via forms and more.
Read more about the Support Channels
Raffle AI Search Support Channels feature

Specialists on industries which must ensure compliant and accurate results

A reliable self-service means happier visitors and reduced costs for you.
Make sure your citizens get accurate answers. Reduce waiting times, calls and frustration while improving the overall user experience.
Offer immediate relevant information and clear call to action. Every single time.
Accommodate large volume of traffic and increase customer engagement by making information easy to find.
Give your members answers to all their questions regardless of the time of day and where the information is stored.

AI Chatbot FAQs

How quickly is new content indexed by Raffle?
Can Raffle Chat Assistant be integrated into other systems?
Does Raffle Chat Assistant support multiple languages?
Why do I need Raffle Chat Assistants?

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