AI Search
Be proud of your search results
The most accurate search engine with generative AI for summary of the results. You don’t need to code, nor spend manual work on it. It just works.
Different than any other
+90% Accuracy
Combining AI vectors with traditional keywords, AI Search understands the relationship between words and thus the needs of your users.
Zero setup time
Indexing data, populating the index, configuring search queries, optimising results. Forget about it, Raffle AI Search does this automatically.
Anonymised Data
We anonymise CPR/SSN/ID numbers, emails, addresses and phone numbers as part of our security control set. Check our SOC 2 Type report.
Power to control
The AI model behind AI search is yours. This means that even if it works out of the box, you can tweak results to control how it behaves.
Get solutions, eliminate problems
You have never experienced a search so easy to implement.
AI Language Model trained on your content
The model is yours and knows exactly your data, including all nuances. This unique advantage guarantees superior accuracy compared to other solutions.
Automatic content crawling
Don't worry about setting up your indexes. Raffle handles it automatically and sync the new content periodically so you can focus on what matters.
User Interfaces templates
Don’t stress about setup time, we give you different customisable layouts to embed our AI on your website. It's plug-and-play and you install it in a minute.
Third Party Integrations
Seamlessly integrate with any website, whether built on a CMS or an advanced framework. You can also connect your other customer service platforms.
Support your visitors experience
Make it pleasant for your visitors to get their answer, quickly
AI Summary adds Generative AI to your AI Search to provide a summary of the results, giving a quicker option for your visitors to answer their questions.
FAQs to the top of your search to facilitate user self-service
Enable your users to get answers to commonly asked questions quickly and to guide them to the content you believe is most relevant over time.
Accelerating users' search by predicting what they are looking for
Based on your content, autocomplete provides your users with relevant suggestions to save their time and get inspired while searching.
For most complex issues, link to a different support without leaving the app
Accomodate users need to chat with an employee, call, email, or contact you via forms and more.
You have the power to control the AI
Boost a page ranking to be at the top of users results
Raffle evaluates the page content and determines the most relevant results. However, it might happen that you want to boost a page because it's crucial for your User Journey. Re-rank allows you to override the AI ranking by prioritising it.
Add related questions a page to enforce certain results
Enhance content visibility. Rules Engine empowers you to have a greater degree of control over search result rankings, enabling you to improve the visibility of the most relevant content. This, in turn, ensures a better user experience for your customers.
Fill the gap when the content is missing
Easily flag crucial information and provide temporary answers during unexpected events with our Banners, until permanent solutions can be implemented. Links, pictures, and videos can be included in these answers.
1export const fetchSearchResults = async (query: string) => {
2 const url = urlBuilder(routes.searchURL, {
3 uid,
4 query,
5 preview: "true",
6 device: "desktop",
7 "session-id": sessionId,
8 });
9 const response = await fetch(url);
10 const data = (await response.json()) as SearchResultsResponse;
11 return data.results;
12};
13
14export const fetchSummary = async (query: string) => {
15 const url = urlBuilder(routes.summaryURL, { uid, query });
16 const response = await fetch(url);
17 const data = await response.json();
18 return data as SummaryResponse;
19};Full flexibility and control with our APIs
When you want to keep your current design or to have the power to control every aspect of your self-service tools, including how results are displayed, you will easily do it via API.
Specialists on industries which must ensure compliant and accurate results
A reliable self-service means happier visitors and reduced costs for you.
Make sure your citizens get accurate answers. Reduce waiting times, calls and frustration while improving the overall user experience.
Public and Utilities
Offer immediate relevant information and clear call to action. Every single time.
Education
Accommodate large volume of traffic and increase customer engagement by making information easy to find.
Energy and Telco
Give your members answers to all their questions regardless of the time of day and where the information is stored.
Unions
AI Search FAQs
How quickly are new answers automatically created by Raffle?
What is the technology behind Raffle AI Search?
What are the benefits of Raffle AI Search?
How much does it cost?
How long does it take to implement?
What systems does Raffle integrate with?
