Lightning-fast search results with pinpoint accuracy, instantly linking you to the exact paragraph or section within a document in just milliseconds. No more wasted time scrolling.
Gather precious insights
Get an overview on session traffic, routed support flow, and customer support. Learn what users are asking about, identify missing content, track questions, and more.
Instant Integration
Raffle works from day 1 and requires no maintenance. That means no manual labor on your part! We at Raffle maintain and train our AI model so it can work automatically for you.
Be and offer a secure solution
Raffle follows the highest data privacy standards including GDPR, HIPAA, and SOC2. We prioritize the security and privacy of user data and ensure it's protected and confidential.
"With Raffle Search we instantly get the right search results on over half a million documents and in six different languages."
Increase your website’s search function, and make it easy for your customers to self-serve and find what they're looking for 24/7, whilst simultaneously gaining valuable insights on your target audience.
Raffle Search helps customers find what they want quickly, making your website user-friendly. Improving customer engagement, self-service, and revenue. All with 24/7 customer support.
Search made for humans
Raffle’s search engine possesses hybrid search technology, which mimics human behavior and understands the meaning behind words used in search requests. No matter the spelling errors or variations used by users, Raffle Search will grasp the context and give relevant answers.
Manage high volume of customers and data efficiently. Streamline most customer inquiries, freeing up customer service agents to focus on more complex issues.
Raffle relearns every day based on indirect user feedback that we collect, so that the search function will constantly get better. We use a combination of supervised and unsupervised learning to train the Raffle AI, and we constantly update our search engine to ensure that search results are accurate and insightful - while also abiding by data security standards.
Utilizing AI and machine learning to enhance performance, with each user search, Raffle Search gathers data and continuously improves results, delivering relevant and accurate information consistently.
A Low Maintenance Solution
Raffle Search is a hassle-free, ready-to-use solution that starts working from day one to deliver results. With round-the-clock support from the Raffle team to ensure all your needs are met always.
Raffle Insights
Gain the ability to make better data-driven decisions to increase profitability. Leverage your existing data to gain a deeper understanding of your customers' needs, perspectives, and concerns, with Raffle.
Ultimately leading to improved customer service, increased customer loyalty, and cost savings.
Unleash the full potential of your business also for your Workplace
Empower your employees by making it easier for them to quickly find what they need, avoiding wasted time and duplicated files. Improve efficiency, find precise information, and boost profitability in the process.
Give your employee the tools they need to succeed
Equip your team with quick, instant access to information, ensuring they have the knowledge they need to work enabling them to perform at their peak and deliver optimal outcomes.
Streamline the onboarding Process
Outdated systems cause more problems than solutions and disrupt work processes. End the needless interruptions in onboarding and improve workplace functionality.
How quickly are new answers automatically created by Raffle?
Raffle Search creates relevant answers to questions based on specific data sources that you have fed it. While these answers are quickly and automatically generated by Raffle, how up-to-date they will be depends on the frequency of our AI’s crawling of your data sources. Depending on the pricing plan you choose, this crawling can happen either daily or weekly.
What is the technology behind Raffle Search?
Raffle AI is a cloud-based tool running on AI that allows employees across all industries easy access to any and all company knowledge 1. Raffle search uses natural language processing and understanding to mimic human behavior and serve user needs with a forgiving search system 2. Raffle AI is powered by artificial intelligence and uses deep learning models such as PyTorch 3. According to a LinkedIn post by Raffle AI, they use a combination of natural language processing, machine learning, and deep learning to power their search engine 4. Raffle AI has secured an $18 million commitment for continued development, which suggests that they are continuing to invest in and improve their technology 5.
What are the benefits of Raffle Search?
Raffle outperforms traditional search by 2.5x out of the box.Unlike traditional, also referred to as broken search, that counts words and works like a dictionary, Raffle reads the whole text like a human being. A dictionary gives you words and synonyms, whereas the entire text gives you context and intention. That is why Raffle will guide you to the correct destination, no matter what words you use, to ask for the same thing. If you want to hear more about Raffle search for your website, please don't hesitate to contact us.
How much does it cost?
Raffle AI offers different pricing plans for its search engine. The pricing plans are Business, Enterprise, and Global, with prices starting at €1770 for the Business plan and going up to €3270 for the Enterprise plan. The Global plan includes all the features of the Enterprise plan and is tailored to meet the specific needs of the customer 1. However, there is no information available on the cost of integrating Raffle AI's search engine into a website using their API. Raffle AI's search engine can help a website save time, improve the user experience, and increase customer satisfaction 2. Raffle AI's API is REST-based and easily integrated into a wide variety of programming languages and frameworks, making it easy to use and straightforward to implement 3.
How long does it take to implement?
Raffle’s AI-powered search delivers accurate results from day one, because it employs a deep-learning methodology that operates under a zero-shot model. Meaning it doesn’t require any coding, maintenance, or training data for new customers. Integrating it onto your website takes 20 minutes and then you’re done!
How are the results so accurate?
Raffle AI is accurate due to its use of cluster-aware generative models that use unlabelled information to infer a latent representation that models the natural clustering of the data. Its powerful AI-based search engine uses natural language processing and understanding to mimic human behavior and serve user needs with a forgiving search system 12. Raffle AI's search engine can instantly give the right results on over 500K documents in six languages, which can help save time and improve the overall user experience 3. Raffle AI's search engine is also highly customizable, allowing developers to quickly build highly custom solutions for their platforms and applications using Raffle's powerful APIs 4. Raffle AI's search engine can reduce bounce rates, calls, and improve customer satisfaction by providing instant insights on customer needs and employee satisfaction 5. Raffle AI has secured $18 million in funding, which will allow them to continue advancing their search engine and improving its accuracy 6.