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What is Site Search and Why You Need It on Your Website
When considering user expectations and search technology, the standards for performance and speed have largely been established by industry
When considering user expectations and search technology, the standards for performance and speed have largely been established by industry giants like Google, YouTube, and Amazon. These platforms have become integral to users' online experiences, setting the bar for how quickly and effectively searches should work. As a result, users often base their interactions across the internet on the seamless experiences provided by sit…
Aug 24, 2023
Article
English
5 Signs Your Website Search Is Decreasing Customer Satisfaction
Discover how improving your website's search function can make a significant impact.
Introduction In today's digital world, a smooth and efficient website search experience is vital for keeping customers satisfied. Users want to quickly find the information they need and expect it to be accurate, relevant, and helpful. However, if your website's search function isn’t working, it can lead to frustration, reduced user engagement, and ultimately, lower customer satisfaction. In this article, we will discuss five…
Jul 11, 2023
Article
English
Customer Service Trends 2023: Enhancing Experiences & Brands
In 2023, several key trends are shaping the customer service landscape, presenting both challenges and opportunities.
Customer-Centric Approach As the landscape of customer service continues to evolve, businesses must stay attuned to the latest trends to meet evolving customer expectations. In 2023, several key trends are shaping the customer service landscape, presenting both challenges and opportunities for businesses to excel. Here are the top 5 you should keep an eye on as this year progresses. Focus on Brand Perception Traditionally, bra…
Jun 22, 2023
English
Webinar: Making AI Sustainable
Watch the webinar recording with Rasmus Crüger Sørup, CTO of raffle.ai, and Suzanne Lauritzen, Raffle CEO, and co-founder.
Watch the webinar recording with Rasmus Crüger Sørup, CTO of raffle.ai, and Suzanne Lauritzen, Raffle CEO, and co-founder. In this webinar, learn about how most large language models are resource-draining and how that can be fixed. They will discuss the future of sustainable AI practices and the results. If you are interested in finding out more download our related paper here .
Jun 15, 2023
Video
English
Profil Rejser on Raffle
Optimizing Website Search thanks to Raffle AI
Profil Rejser has inspired Danes with exceptional global travel experiences specializing in tailor-made holidays, cruises, and business travel, exploring diverse cultures and natural wonders. With extensive expertise, Profil Rejser ensures your trip surpasses expectations by evaluating offerings, handpicking partners, and guaranteeing security.Learn how Profil Rejser has experienced a significant transformation in their websit…
May 31, 2023
English
Dansk Magisterforening on Raffle
Easy access to extensive content library using AI
Dansk Magisterforening is an academic trade union with over 68,000 humanities, natural sciences, and social science bachelors, masters, and students. At the heart of Dansk Magisterforening is a union dedicated to the community and the promotion of a sustainable working-life balance ensuring the best pay, and working conditions. With the implementation of Raffle, Dansk Magisterforening has seen a notable improvement in search c…
May 24, 2023
English
Raffle Chat Product Launch
RaffleChat Product Launch event in Copenhagen, signalling the official unveiling of our exciting new product to our valued customers.
Curious to give RaffleChat a try? Get in touch! Last Thursday, we had the honor of hosting a momentous RaffleChat Product Launch event in Copenhagen, signalling the official unveiling of our exciting new product to our valued customers, both existing and prospective. 🎉 Attendees had the fantastic opportunity to try out RaffleChat while enjoying the company of fellow Raffle customers and our dedicated Raffle Team. It was truly…
May 16, 2023
Video
English
Blue Water Shipping on Raffle
Boosting website performances with the use of AI
Blue Water Shipping is a global provider of all logistics services in modern supply chain management. At the heart of Blue Water is an organization of professionals skilled to offer complete and tailor-made solutions to any shipping and transport requirement anywhere in the world. Blue Water Shipping found it very easy to implement Raffle's AI-powered search engine onto their website after having bad experiences with other sol…
Mar 22, 2023
English
om | nieuwe energie on Raffle
Remarkable customer service improvements using Raffle AI
om | nieuwe energie is green energy collective in the Netherlands. Together with 71 local energy cooperatives, they supply 100% sustainable energy throughout the Netherlands. Raffle's intuitive search engine has improved om | nieuwe energie customer service and enhanced their customers' experience on their website. Discover how they’ve been able to reduce the volume of calls to their customer service team while providing quick…
Mar 22, 2023
English
Horesta on Raffle
Maximising Website Capability using Raffle AI
HORESTA is a trade association and employers organization for the restaurant, hotel, and tourism industry in Denmark. It organizes just under 2000 companies from the industry. With Raffle's integration, HORESTA made their website easier to navigate and search. They’re also able to seamlessly provide answers to their customers' inquiries while gaining valuable insight into their customers' needs by tracking how they use their w…
Mar 22, 2023
English
Websites with and without Raffle
We ran a scrape of the content on public websites and started searching with Raffle out-of-the-box on top of this scrape
A good comparison example These are benchmarks on current websites all over the world! We ran a scrape of the content on their public website and started searching with Raffle out-of-the-box on top of this scrape. You will see how their current search on the websites work versus how the search would work day 1, if they implemented Raffle instead. On these different websites Raffle is up against all the different current websit…
Dec 9, 2022
Video
English
Do Customers Care about Self-Service Really?
Customers want self-service options that are smarter, faster, and more convenient, but often businesses are not meeting these demands.
Self-Service is not void of interaction. Often we think that customer self-service means you subtract any type of human interaction and that the customer relationship and brand loyalty will be lost. Yet, customers want to feel empowered to search for solutions themselves. For example, consider yourself when you need to pay a bill. Do you go into your bank's physical location to pay the bill? Stand in line and wait for those in…
Nov 3, 2022
Article
English
