Raffle for Public

Give your citizens an easy way to self‑serve

With ultra-secure, accurate AI Search and Agents that help your citizens find the information they need.

Find information

What would you like to know?

Click here to get a quote

Can I ask questions in any language?

Can I customize the widget to my brand

How long does it take to go live with Raffle?

What is your pricing?

How do I get started with Raffle?

01. Fully on brand

Match your organisation’s colours, name, and logo so citizens immediately recognise they are on an official channel.

02. AI Search on your content

Let people search in plain language and get answers drawn from your approved pages and documents.

03. Reliable AI responses

Deliver clear summaries and guidance grounded in your own information. Fewer misunderstandings and repeat contacts.

04. Accessible for everyone

Built with accessibility in mind so more residents, students, and staff can use your digital services confidently.

The Problem

When public information demands too much from people, service suffers. Too often, citizens are expected to search, interpret rules, and work out next steps on their own. That creates friction for many — and real barriers for those who do not meet digital services on equal terms.

Eliminate frustrated users

Complex information creates unnecessary contact

When public information is both hard to find, understand and apply, citizens turn to staff for help with standard questions. This increases pressure on staff and slows service where it matters most.

Take full responsibility

Too much of the work falls on the citizen

Many websites still expect people to search, interpret and connect the dots themselves. This creates friction for everyone – and real barriers for those with fewer resources or lower confidence in digital skills.

Prioritise accuracy & security

Your AI ambition means little without trust

Public organisations need AI solutions that makes information easier to access without compromising reliability, accountability, confidence or security. Usefulness is only valuable when it is completely trustworthy.

Accessibility is a right

Not all citizens start from the same place

People meet public information with very different levels of digital confidence, language ability, reading capacity, and accessibility needs. If services assume too much, some citizens are excluded before they even begin.

The Solution

Raffle provides a better way to help citizens find clarity and take action. Turn complex public information into a more accessible, trustworthy self-service experience that supports different needs, reduces routine enquiries, and strengthens confidence in every interaction.

Meet people where they are

I have difficulty walking. Can I get the package delivered to my door?

Raffle Assistant

Yes. We have delivery options that allow you to get the package delivered directly to your home address. Click here to read more about our delivery options.

Ask questions in everyday language

Citizens can search in their own words instead of guessing the right menu, term or department. Raffle is built to understand varied phrasing, synonyms and spelling mistakes.

Lower the effort

Turn scattered content into clearer answers

Instead of forcing people to piece together information across multiple pages, Raffle helps surface the most relevant content in a way that is easier to understand and use.

Reduce cognitive load

AI Summary

Generating summary...

At Raffle, we provide advanced AI-powered solutions including AI Search and AI Chat that deliver accurate, relevant answers from your own content sources. Our platform offers features like autocomplete, generative summaries, behavior analytics, and support channel integration to enhance customer and employee experience.

We also provide easy integration via plug-ins or API with popular systems like Zendesk and SharePoint, supporting multiple languages and ensuring data security with SOC 2 and GDPR compliance.

Do you want to see how it works?

Help citizens understand what matters first

Summaries make long or fragmented content easier to grasp, so people can quickly understand the essentials before deciding whether they need to go deeper.

Support different abilities

Make self-service work for more people

A conversational way into public information can reduce barriers for people with lower digital confidence, weaker reading stamina, or less familiarity with public terminology.

Reduce routine pressure

How do I get a passport?

How do I book Borgerservice?

How do I report a move?

When is waste collected?

How do I apply for daycare?

How do I get a parking permit?

Resolve more standard questions digitally

When people get better answers online, staff spend less time repeating basic guidance and more time where human support adds real value.

Protect trust

Ground answers in your own content

Raffle is built around retrieving and presenting relevant information from your own sources, helping users get answers that reflect your actual content rather than generic AI guesswork.

Stay in control

Find information

What would you like to know?

Click here to get a quote

Can I ask questions in any language?

Can I customize the widget to my brand

How long does it take to go live with Raffle?

What is your pricing?

How do I get started with Raffle?

Tailor the experience to your organisation

Customize interface text, result presentation, support options and design so the solution fits your service context and citizen experience.

Launch fast, scale gradually

Installation Script

<script>
(function () {
   var el = document.createElement("script");
   el.setAttribute("src", "https://cdn.raffle.ai/");
   el.setAttribute("id", "raffle-sdk");
   el.setAttribute("defer", "");
   el.setAttribute("data-uid","f93a7d10-6be4-4c2f-9a81-2d7cbe5406af");
   document.head.appendChild(el);
})();
</script>

Drop in a widget—anywhere

Deploy Raffle as a modular widget across your site. Start small, expand page by page, and introduce AI self-service without rebuilding your platform.

Learn and improve

Search Inquiries

7578

Chat Conversations

3481

Use questions to get better

Turn searches into signals. See what people try to solve, spot content gaps, and continuously improve guidance with real user intent.

Full Results Control

Dynamic Summary

Raffle Search Engine

Multiple Conversion Options

Full Customization

Raffle orchestrates one unified AI flow across your customer journey

Raffle turns your customer journey into one unified AI flow. Natural language in, trustworthy answers from your own content out. Each function drives faster decisions, fewer repetitive requests, and full control over brand, messaging, and conversion paths.

Security and compliance is top priority. Our products don't use cookies, nor do we track IPs. We guarantee full anonymization and enterprise-grade security by default.

GDPR COMPLIANT

HIPAA COMPLIANT

SOC 2 COMPLIANT

Products

End-to-end platform that addresses your need to give answers

Welcome to the most comprehensive platform if you want to build best-in-class AI searches with generative AI on and between your own content sources. Built for your websites, your help centers, or other use-cases where searching and explaining is important.

AI Search & Summary

Explore Raffle Search Engine

Replace traditional search with an AI engine that understands language and delivers instant answers with clear summaries – all in a single experience.

Learn more

AI Agents

Explore Raffle AI Agents

Secure generative models trained and fine-tuned on your content, getting you the highest accuracy while keeping you in full control of the answers.

Learn more

Behavioural Insights

Explore Raffle Insights

Track user behaviour, needs, and demands. See what content is trending and, most importantly, what is missing so you can close the gaps.

Learn more

Start delivering the ultimate self-service today. It's free.

Your visitors deserve the easiest path to self-service with ultra-secure and accurate AI search and chat experiences.

Give your citizens an easy way to self‑serve

What would you like to know?

When public information demands too much from people, service suffers. Too often, citizens are expected to search, interpret rules, and work out next steps on their own. That creates friction for many — and real barriers for those who do not meet digital services on equal terms.

Complex information creates unnecessary contact

Too much of the work falls on the citizen

Your AI ambition means little without trust

Not all citizens start from the same place

Raffle provides a better way to help citizens find clarity and take action. Turn complex public information into a more accessible, trustworthy self-service experience that supports different needs, reduces routine enquiries, and strengthens confidence in every interaction.

Ask questions in everyday language

Turn scattered content into clearer answers

Help citizens understand what matters first

Make self-service work for more people

Resolve more standard questions digitally

Ground answers in your own content

What would you like to know?

Tailor the experience to your organisation

Drop in a widget—anywhere

Use questions to get better

Raffle orchestrates one unified AI flow across your customer journey

Security and compliance is top priority. Our products don't use cookies, nor do we track IPs. We guarantee full anonymization and enterprise-grade security by default.

End-to-end platform that addresses your need to give answers

Explore Raffle Search Engine

Explore Raffle AI Agents

Explore Raffle Insights

Start delivering the ultimate self-service today. It's free.

Get in touch with our talented specialists

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