Raffle Insights

See the content your users actually need

and exactly what to build next — so you're found and useful, in search and in AI answers.

Content Gaps shows you exactly where your content falls short

Intelligent clustering. A clear list of what to build next.

We cluster the questions your users actually ask into the topics where your content is missing or weak — then point you to exactly what to build next. You decide what to publish; Raffle shows you where it matters most.

Content Gaps

These topics might lack sufficient content. Review what's missing.

Healthcare Registration Process

73 questions

Raffle Main API

Tax Return Deadlines

88 questions

Raffle Main API

Passport Renewal Requirements

115 questions

Search Overlay

Public Housing Application

136 questions

Website Launcher

Turn what your users ask into the content that serves them

Every search and chat is a signal. Raffle turns those signals into a clear picture of what your users need — so you can support them better, guide more of them to act, and make your content easier to find in search and AI answers.

Content Gaps

Parking Licenses and Rules

Garbage Collection

Payment Options and Processing

Parking Ticket

Passport Renewal

Content Gaps

See what your users are struggling to find

Sometimes users search for answers you haven’t published yet. Content Gaps clusters those unanswered questions into clear topics, so you can see what’s missing and prioritise what to build next — the well-structured content that search engines and AI assistants reward.

Inquiries
Inquiries over time

See when your visitors search the most

Gain insight into when your visitors search and chat, so you can identify peak traffic times and query patterns.

Popular Pages

Pricing and Plans

892

Getting Started Guide

654

API Documentation

521

Support Center

418

Contact Us

287
Popular Pages

See which pages attract the most visitors

With our Popular Pages, you can easily keep track of which pages are getting the most visits from your users. This helps you identify valuable content and prioritize important areas to enhance user engagement and optimize their experience.

Trending Questions

Danish Language Classes

403

Office and Employees

354

Integration Services

208

Parking Licenses and Registration

132

Fleamarkets in Copenhagen

72
Trending Questions

See what's trending among your users

Gain insights into which questions are asked most frequently, and what your users are most interested in right now.

Chat History

Total sessions

3481

Average duration

0m 55s

I need information about parking regulations...
2023-10-151m 20s👍
When is my waste collection scheduled?
2023-10-120m 45s👎
How can I pay my utility bills online?
2023-10-102m 15s👍
I need a parking permit for my new vehicle
2023-10-081m 05s👎
passport renewal process and required doc...
2023-10-053m 30s👍
Chat History

We store all chat conversations. Completely anonymized.

Review users' chat conversations to spot recurring patterns, questions, and needs — so you can see what's missing and improve the content that answers them.

Questions Leading to Support

See which questions lead to support inquiries

Gain insights into the questions your visitors ask before contacting support, so you can improve your knowledge base and customer service.

Support Channels

Questions Leading to Support

How can I contact you?

Phone

I need a refund

Phone

I would like to upgrade my subscription

Live Chat

Upgrade payment information

Email

I need help with my account

Phone

What is the return policy?

Live Chat
Click-Through Rate

Track search result effectiveness with Click-Through Rate

See how often users click on a search result compared to the number of queries made. Generally, a high click-through rate indicates that your search results are relevant and useful to users. Use Raffle Insights to track this metric to optimize your search experience.

Click-Through Rate
Benchmark
The typical CTR for regular keyword search is 5-15%

End-user privacy is fundamental

Ensuring the confidentiality and security of your personal information is a top priority for us.

SOC 2

Compliant to the System and Organization Controls type 2

Security & Compliance

Data Processing

Agreement for the privacy of sensitive data from companies

To the agreement

GDPR

Compliant to the EU regulation on information privacy

Security & Compliance

HIPAA

Compliant to the HIPAA federal law to operate in USA

Security & Compliance

See exactly what content your users need next.

Raffle reads what people search and ask, shows you where your content falls short, and points you to what to build — so your site supports, converts, and gets found.

Get in touch with our talented specialists

Fill out the form, and we’ll contact you to help you get started with Raffle.

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Insights | Raffle.ai - See What Content to Build