49% of ViaBill's website visitors find their answers through raffle.
On Black Friday and Cyber Monday, where the number of customer requests increases by an average of 65% this really makes a difference for the customer satisfaction and the support team.
Learn how leading payments company ViaBill prepares for an incredibly busy period for customer support on the Black Friday/Cyber Monday weekend.
Romina Fonseca Allegretti, Customer Experience Manager at ViaBill shares the insights and how raffle helps them achieve the level of customer service they need to keep their customers happy.
Watch this webinar to get inspired for your own preparations: