Discover the most popular topics and what's important to your customers by using our Trending Questions and Trending Data tools. Get a better view of the most sought-after subjects from your customers' perspective.

Our Raffle Customer Service extension tool can improve your customer service by providing instant answers to your customers' questions. Your agents will spend less time searching for answers making sure your customers receive quick responses. It also integrates seamlessly with your existing workplace computer system.

Our Behavior Analytics, Knowledge Gap and Banners tools provide you with valuable insights that help you improve customer service and services by showing your blind-spots. This makes it easier for you to create content that answers your customers questions and concerns.